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A330 so all good with the aircraft, No luck with instant upgrades, will just have to wait and see...

I haven't been here for a very long time and hoping to get some advise. I have a SYD-PER booked for myself on award Y and my partner booked with paid Y. What are the chances of having these upgraded. It's a Saturday morning flight. Also can I request that these be upgraded at the same time...

So I have been browsing pricing for the past couple of weeks and yesterday Skyscanner alert came through. Checked prices for First Class on 20th July to Paris return and it was $5k cheaper than usually. Booked straight away. Today prices back at $14k. Was this an error or was I just...

I'm planning on redeeming Velocity points for Intercon gift voucher. I have called Intercontinental in Hong Kong and they are not able to tell me if it will be accepted. Does anyone know if these vouchers are valid worldwide or if it is limited to Australia?

Oh ok, so even if my WP status is renewed in October, my only option then will be IHG.

So I'm trying to understand, my status has dropped to Silver, however I'm still a VA platinum, how do I request for the renewal of my Diamond membership?

Im flying F on Thursday so I will try it out! Im excited!

I thought the same. Hotel deals are easy to find and would most certainly be cheaper. I'm however very interested at the total package price as it is not everyday that we can find 10% of international J flights and this alone make it very appealing as long as the flight prices are not inflated...

Sorry, I should probably add that the dummy booking was for 2 seats in J and 2 weeks 5 star accommodation

Virgin Australia Holidays is now offering a discount to all company employees where I work. We now get a 10% discount on any packages that include a hotel. There doesn't seem to be any limit on the discount, I have done a dummy booking in business return to CDG with 5 star hotel. Total was...

Didn't know this actually. Made good use of this to grab a take away coffee this morning on arrival in Brisbane. :-)

I was planning on using the Sydney valet parking for the first time. My flight will be arriving back in Sydney at 10.35. I understand that the pick-up closes at 11pm. What happens if my flight is delayed?

I could not agree more. Setting up a business I make it work is not all that easy when you have people trying to crush you, especially people that have never used the service. I actually like the concept. I would be more interested in using this service if there was not a monthly fee attached...

Yes I could do that but at the end of the day I don't think anyone would question why I had cancelled my flight. Plus I may be surprised by the level of service on board. I will not base my judgement on this, however if I'm not satisfied with the service on board I will certainly change...

I didn't realise you could only celebrate your Birthday up until 10yrs old!! I have been in the hospitality industry for a while and have opened and operated several restaurants. Let me tell you something, if we ever forget someone's birthday you can be certain that we would cope a negative...

I have used this service last year for my parents (they don't speak English). Someone was waiting at the door of the aircraft and walked them all the way to the other gate in which they were transferring. For the price it's worth it.

Wow, that's nice. Even though I'm not all too upset by this, getting a "no" before taking the flight certainly doesn't set a good tone. I just really hope the service on board will be excellent.

I first contacted the airline directly by email and I thought perhaps they didn't look into the booking and just replied a generic no. I then contacted my travel agent and he was also told they would not do anything. When he called me back he appeared to be very surprised and even apologetic...

I will be flying F on EY with my partner next month. As it is his birthday on the day of the flight I thought I would contact EY and organise something such as a small cake. I received a response stating that they no longer do anything for birthday. I was surprise to get such a response after...

I will be flying F SYD-CDG in April and was reading that Etihad is due to open a lounge in Sydney in the first half of 2014. I cannot find a date anywhere. I don't think I will be lucky enough for the lounge to be opened prior to my flight. Anyone here knows when it is due to open? Air...