Search results

  1. MatF

    Massive QF Fail [Airline moved PAX to earlier flight-did not inform PAX]

    I know what you're saying, but I don't really agree with this to be honest. If a flight changes, I'd expect the airline to let me know, particularly if it's as significant as a cancellation and rebooking to an earlier flight. I don't think we should have to keep checking flight status on the...
  2. MatF

    Red Roo Appreciation Thread

    Many thanks to Red Roo with help with service recovery for a one-off bad experience: http://www.australianfrequentflyer.com.au/community/qantas-frequent-flyer-program/massive-qf-fail-yesterday-66012.html You help is very much appreciated! My sincere thanks.
  3. MatF

    Massive QF Fail [Airline moved PAX to earlier flight-did not inform PAX]

    Will do - have sent Red Roo a thank you PM , but I'll put a link in that thread too.
  4. MatF

    Massive QF Fail [Airline moved PAX to earlier flight-did not inform PAX]

    OK. I received a phone call to my mobile phone from Customer Care (I enjoyed the irony for a minute) this afternoon. Kathryn from Customer Care apologised for the way the cancellation was handled, and any inconvenience I suffered, and is refunding the cost of the VA ticket. So in the end...
  5. MatF

    Is Platinum worth it?

    Age aside, I think WP is really only worth chasing over SG if you travel at least a bit internationally. I've been an almost exclusively domestic WP for a while now, and I don't really think it's worth it. Indeed, my flying patterns have changed dramatically in the last year or so, and I'm not...
  6. MatF

    Massive QF Fail [Airline moved PAX to earlier flight-did not inform PAX]

    There was definitely no suggestion that customer care could handle things. There was some discussion around the fact that there were no seats on any QF flights that could get me to SYD in time for my connection, and then the Lounge Angels suggested that flying VA was a potential solution, if...
  7. MatF

    Massive QF Fail [Airline moved PAX to earlier flight-did not inform PAX]

    Sorry guys, have been too flat out with work today to post any followup. I'll contact QF tomorrow and explain my disappointment at the way this was all handled. Not sure of the best way ... thoughts? This is a good point. It was definitely initiated by the J Lounge Angels, as the only way I...
  8. MatF

    Massive QF Fail [Airline moved PAX to earlier flight-did not inform PAX]

    Didn't expect to see this in front of me yesterday afternoon. Massive fail from QF. I was booked on QF541 BNE-SYD at 3:25pm yesterday afternoon (and had scored a points upgrade to J), connecting to QF2231 SYD-WGA at 6:50pm (on the same PNR) QF541 was cancelled some time earlier in the day (I...
  9. MatF

    What's your 2013 New Years travel resolution?

    This isn't travel related, but I found this article about the change in focus for new year's resolutions over the years quite interesting: Good, better, best, never let it rest Made me feel a little humble.
  10. MatF

    Missing Out, In Part, On The [full] First Class Experience

    Sorry, I didn't word that very well - I meant there was nobody at either end (departure or arrival) of either flight assisting anyone in 1st beyond the usual ground staff (that I noticed). Certainly not for me, anyway.
  11. MatF

    Missing Out, In Part, On The [full] First Class Experience

    I've only flown 1st twice - SYD-LAX and back as points upgrades from J on a QF A380 No first hosts for either flight. Not sure if that was because I'd upgraded using points rather than booking 1st tickets directly, but then I don't recall anyone else in 1st having their travel needs...
  12. MatF

    Qantas Cricket Safety video

    Heh, QF512 this morning, the video was started after the clapping and Captain/Captain bit at the start, and turned off as soon as the clapping started at the end.
  13. MatF

    Which 73H seat?

    I had 14A this morning, with a small child kicking the cough out of the back of my seat until I cracked and politely asked if they might stop :) Row 13 would be better.
  14. MatF

    Le Club Instant PLatinum Sign Up

    re: Le Club Instant PLatinum Sign Up I've just transferred over to Le Club Plat from GHA Black (though I haven't received a card yet), but it doesn't sound like it does much for me :/ The Sebel in Brisbane now accepts Le Club, which, along with an email "invitation" to transfer across, is...
  15. MatF

    Think the lounge gave you food poisoning, try the toilet hand dryer!

    No door there this morning
  16. MatF

    Should under 3YO fly commercial services?

    OP, you lost me when you called me a "breeder". From the context, I presume that was intended to be derogatory?
  17. MatF

    Qantas Cricket Safety video

    I must admit, I do much prefer the spoken safety message on my QantasLink flights to any of the recent video messages on QF
  18. MatF

    Who has achieved WP only flying in -Y?

    I'm kind of in this boat. For the last 4 years I've maintained WP on lots of short 20SC fully flexible domestic Y sectors (mostly WGA-SYD-BNE-SYD-WGA every second week). I normally hit around 110 sectors and between 1800-2500SCs in a year. Last year I had one work trip to the US, which bumped me...
Back
Top