Search results

Yep, several times. Unable to show prices for bookings, correct points balance and more. No digital keys.

Now showing HH silver on the website. Still Diamond in the app, but the app has been totally useless the past few months, doesn’t even show prices.

Yes. I rang and suggested it would be hard to justify keeping the card at the full annual fee. CSA quickly said they would waive the bank fee but couldn’t waive the QFF component. So $120 for current year

The wording of the HH emails and app is very confusing. But no soft landing, so if your 2023 stays / nights / base points qualified for silver that’s what you should be. I contacted HH to confirm. Asked about any retention offer - which was 10 nights to gold or 20 to diamond, but with no status...

Similar position here, dropping to silver after 10+ years of being either Diamond or Gold. HH offered me a fast track when I asked them, 10 nights to Gold , 20 to Diamond in 90 days but with no status during the 90 day period. Not a great offer, and I think I’ll wait to see what else comes...

I have quite a big bank of points I was going to use for family travel award bookings. At the properties I’m looking at there is a big difference between booking a base room and being confident of an upgrade or at least exec lounge access and breakfast, and booking a base room and receiving a...

As I feared. I probably wasnt that far off Gold in 2023, but wasn't thinking about retention. Is there any point in asking for a challenge when status drops in April?

Sorry this is OT from the rollover night discussion but the thread title is HH retention. I was HH diamond in 2023, and for most of the last 10 years due to Virgin plat, Macquarie HH credit card, covid extensions….With only a few stays in 2023 I expected to drop down to Gold, but my account says...

The last time I was in a similar situation I contacted QFF to ask about the possibility of a “comp” to retain WP and the offer was 100k points to retain. I don’t know if this is still the case, and it was before the changes to premium call centres, but it might be worth a try before you burn...

I think crewing to VA is the way to go - pooling option is available and probably just easiest way to manage it

Thanks for the suggestions. i can see that EY Guest does offer more redemption options, but how easy are they to get in the real world? So if for example we wanted flights for the family SYD - OOL or SYD - AKL would one give us better award availability than the other? Im used to the limited...

My family is flying J on EY from Jakarta - London return later this year. I’m not sure when or if we would ever fly EY again, so I’m trying to figure out the best way to get some value form the rewards miles. Pretty much all my domestic flying is QF. The EY calculator says we would earn about...

Ultimate card. Rang and spoke to Australian CSA. Asked about retention offer and told as expected this couldn’t be done. Told her to go ahead with cancellation. When she confirmed “the card is cancelled” asked about any incentive to reinstate. Same response, offered the Discovery card and...

Well, just spent 10 minutes with online chat to cancel Ultimate card, thought that after cancelation I’d ask about any incentive to reinstate. But just as the agent typed “do you wish to go ahead with cancellation?” the chat dropped out and I now have “Sorry we are experiencing technical...

Likewise. I’m about to cancel QF Ultimate card. If I could be confident of the 225,000 sign on bonus then this would be a good replacement with the $1450 annual fee.

That’s the problem, seperate bookings, different airlines. There’s no way we’d be able to get our QF boarding passes until we arrive.

We have a flight booked later this year from CGK to Sydney on QF 42 at 20.00.We need to connect with EY20, inbound flight from the UK arriving at 14.35. Both flights are in J (QF is an award) and I’m WP. Traveling with the family. 5.5 hours seems like it should be plenty of time for the...

That’s pretty much what I thought, net benefit a potential $100. Silly you can’t gift the club membership to a family member. Agree the current QF wine deals are pretty attractive though so I will attain PC+ just to tick it off the list.

Currently sitting on 341,000 points, anniversary date is 31/10 so just 1 QF wine purchase (with bonus points) from Points Club Plus. I make Points Club each year easily through Cc spend, but this is the first time I’ve had PC + in my sights. Struggling though to see the value other than the...

Thanks and good to know. Due to head home Sunday.