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  1. smckay

    Qantas Customer (we don't) Care communication re cancelled award flights

    I really had to share this, even though all I'm doing is wasting airwave space. Received an email from QF Customer 'care' this morning, responding to a complaint lodged and apologising for 2 rewards flights being cancelled, after they had already cancelled one other leg of this same trip...
  2. smckay

    Qantas research panel

    Current email asks about QF club membership options. Hopefully someone reads this answer and does something. Y'all are welcome :)
  3. smckay

    26 hour layover in Shanghai (PVG) - hotel suggestions?

    My sister in on an awkward flight schedule in May - Arrives SYD-PVG at 18:25 then connection PVG-HEL is 20:55 the following day. Unfortunately they are reward seats and nothing else works so we are stuck with it. What is a recommended hotel close to the airport (as I am guessing curling up in a...
  4. smckay

    BA lounge occupancy at LHR - real time capacity

    https://ba-uk-occupancy.livereachmedia.com/
  5. smckay

    Tell me about Cornwall and Devon for a 5 day break

    In June this year we'll be in the UK for a break - from 2nd to 7th, both flights are around 10.30am. The plan is to get to Penzance to tick that off. Unsure if we ought to zoom straight there the first day or amble. What we'd like to do is to see some old buildings they tend to have there...
  6. smckay

    OWA reward itinerary - QF responsibility when other carrier cancels a leg?

    I don’t think this has been covered in the definitive thread, but happy to be moderated out.. We have a J OWE reward trip booked, using QF then AY SYD- xPVD-xHELS-AMS. Finnair changed their flights to not include the day we were flying. Day before, day after fine. QF had no rewards seats day...
  7. smckay

    QF76 29 September - when your business class flight arrives at the Qantas Freight terminal

    Today was a real doozy - QF76 ex-Vancouver to Sydney lands about 20 minutes early. We roll around to the Gate 8-10 area but keep going. On stopping and seatbelt sign off, the CSM informs us that due to lack of a gate space or parking, we have arrived at the Qantas freight terminal, a set of...
  8. smckay

    Taken 1 x Domestic Business lounge invitation expires 30 September 2023

    Free to good home
  9. smckay

    American Airlines Admirals Club and Flagship lounges - DFW & CLT

    I’m currently in the US on a jaunt and have hit a few lounges in the AA network. First was the admirals club at DFW, terminal C. Entry was fine, nearly a little bit a glitch but then she saw Emerald on the boarding pass and I was in. This is a big lounge but not spacious of seating. Plenty of...
  10. smckay

    HBA call centre - amazing service for platinum request

    Executive summary - 2 hour call but secured a J OWE itinerary. I don't think it appropriate to use her name, but last Thursday a lovely lady from Hobart spent 2 hours on the phone with me finding rewards flights SYD-AMS then LHR-SYD in May & June 2024. She used her 30 years experience to check...
  11. smckay

    Refurbished Auckland lounge

    Thought I’d kick off this thread, as I am sitting in the Auckland lounge at 10.30am on Tuesday 14 June, the day of the first QF3 flight. What‘s the big changes? Nothing I can see in the First cupboard. And siyuation normal in the main lounge, except for some talking up promotion on the...
  12. smckay

    787 J seat question

    I have 5K booked but 3A is available. Not been in a 787 I'm not sure how row 3 will be impacted by a child in row 2 (I do like my sleep). Anyone able to comment on the noise factor?
  13. smckay

    AFF targeted website advertising. What The?

    What on earth have I been doing to have Big Brother determine that I need this type of add shown to me?
  14. smckay

    QF prices gone mad.

    Searching flights SYD-AKL for week of 14 November and I spy this. Since when did a flexible fare cost less than a saver? Has QF officially lost the plot?
  15. smckay

    Qantas First Lounge Spa

    Rookie question - Can I book the MEL first lounge spa if I am only in J? Or any spa in QF 1st lounges? Plat - yes QF flight - yes
  16. smckay

    Taken <2 More - use by Dec 3rd> QF general lounges passes x 2, expire 12 Nov 2022

    I have 2 x general Qantas lounge passes on offer. Both expire 12 November 22. Take one or both. First time doing this, I guess you message me how many you want, your membership # and last name and I'll move it/them over. I don't spend my day on the interwebs, so the the first message received...
  17. smckay

    QF 1 J to Tromso, Norway

    Yes, the title is clickbait as you don’t actually get to Tromso on QF1 but now you’re here, read on… The trip started many months ago when we booked J award flights through JAL routing SYD-HND-HEL-OSL and then SAS. With Japan closed, we got the now-familiar Qantas email “your flights have...
  18. smckay

    Rewards availability SYD - JNB?

    Folks I'm planning a jaunt to South Africa next May(ish) and currently there are nil rewards flights SYD-JNB. Historically, is this a route with a decent amount of seats available? I'd prefer Y+ or J on a reward as Y flights currently run $2,00 return and I'd prolly just pay that. If it makes...
  19. smckay

    a330-200 seat

    I'm on QF119 27/7 (Welcome to guest someone into the BNE lounge if needed) I see that the rear section of seating is vacant - rows 6 + 7. Currently I'm in 2E with a full cabin so thinking empty seats in the rear might be a bit more virus-friendly? Anyone have an opinion on these seats? Looks...
  20. smckay

    QF1 J seat allocation

    I'm booked in August but most of the front J seats are locked out. I see 20-onwards available. When and if do the rest of the seats come free to the non-WP of the world?
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