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Just used the new Accor website and although I can access My Account okay I can't for the life of me find any links to my points balance and status. My profile is there and hotel stay history, but no points balance or points history. I have tried all the links on the My Account page. Can anyone...

I am looking at booking an award flight for my daughter to accompany me on a biz trip to Noumea in August. I am fairly flexible with dates but there appears to be no economy award seats available in the entire month, whereas biz award seats are available almost every day. This is the converse of...

Made a booking SYD-CBR return on the Virgin web-site and entered my Air NZ FF number. As I am a Gold on Air NZ I presume I can use the Virgin lounges, although have recently qualified and I am yet to receive my gold card. When the booking came through however a new Velocity number was recorded...

Can I use Airpoints $$ for redemption on a domestic flight within Australia on Virgin? From the Air NZ site it appears not, although I can earn points on domestic flights which seems a little inconsistent. But just want to double-check If I can how many Airpoints needed for SYD-Cairns return?

As an AZ Silver I apparently have 1 recognition upgrade which I understand gives me a 1-class upgrade e.g. from Works to Works Deluxe. However it is not clear to me on the AirNZ web-site how I actually claim it. Do I first book the Works ticket and then call them to request the upgrade or should...

Made a phone booking yesterday with SIA only to discover at the end of the process that I had to abort the process. The issue is that I was charging the flight to our corporate Amex card which is used for all biz travel bookings, but which is in the name of our accountant. Apparently she needed...

As a fairly regular trans-Tasman traveller I have stayed loyal to Qantas on my jaunts to AKL and WEL. Yesterday I had to fly back from CHR and due to the afternoon flight time Emirates was the only option. At $197 for a one-way ticket I was mighty impressed. A brand new plane (777), excellent...

Wondering if anyone can advise on this. My daughter has booked a Stansted - Newcastle return on Easy Jet. It appears to be a single booking with a single reference. Due to travel changes she doesn't need the outward sector but still wants the return. If she doesnt show up for the outward...

I am 30 SC short of QFF Gold renewal, due by 28 Feb. I recall last year I got renewed a couple of weeks before due date despite only having 580 SC's. I am contemplating a Biz class 1-way SYD-CAN next week to ensure I can reach the 600 SC (I have to fly one-way anyway so will definitely get 10...