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So I'm an idiot. I left my headset case in the seat pocket on a WLG/SYD flight, and only realised two hours later when I got home. I found the Qantas process to be utterly opaque, and I'm wondering if anyone here can help or suggest technique to retrieve the item. The real issue here is...

Has anyone had experience or luck at getting Hyatt points restored? While booking an overnight at the newish Melbourne Hyatt Essendon Fields (great experience, BTW) I discovered that all my Hyatt points had vanished, including 70k "lifetime" points. (That's annoying... whose life? As far as I...

Well... help! I'll be in Dubai for three nights and two days in transit from Dublin to KL, and after a few weeks of searching I still have no idea where to stay - either location or property. After days of crawling websites, I know when I'm beaten - too much choice can be too much. 😰 To...

Hi all, and especially system gurus. Looking for a way to get max SC and impact on a revenue trip to the US... before everything changes on 1 July. I am a volunteer board member with an international professional society, and I have *just* been given approval to travel SYD/SFO in mid-June...