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Hi all. We are trying to book PE Y flights to/from Europe in Feb 2023. Only options are “mixed class” with the BNE-SIN and return legs in Y. This for all dates searched, and same from SYD. And same for a straight BNE-SIN return booking - only Economy available. I presume these seats have...

Hi - hopefully a quick question. My step mum has booked (well I did!) flights using some soon to expire Skywards points for BNE-CBR and return (2 separate bookings from 2 different accounts). We have (of course) received the e-ticket with the Emirates PNR, but I am trying to link some Qantas...

While we see some lounges are being closed for commercial reasons, I'm wondering if the announcements on 22/3 mandate such action? To close them would seem consistent with the intent of the restrictions announced, but it's not clear if they are included. Edit - And I guess the same question...

Not sure that who might have asked for this (we have listened to you) - but EBP seem to be splitting the BPay and EFT capabilities across different membership "tiers". Hope that "Premium Mode" is not at a premium cost... Dear Aus ATC, Thank you for being a valued Easy Bill Pay customer. We...

I've been looking to book a London Hotel for a couple of nights, but am consistently finding the AMEX Travel site is more expensive than other alternatives. This of course diminishes the benefit of the $400 travel credit - in some cases by ~$20 per night, in others up to ~$100 per night - and...

Just reflecting on recent experience. I transited through Munich recently and was not subject to a security check - I think that was my first experience internationally of an airport "trusting" the security of the preceding ports, rather than subjecting passengers to an additional security...

In planning our One World Award we have an itinerary that includes arriving in PER with CX (at T1), then a domestic QF leg (from T3/4) to BNE. Of course we will clear customs after the CX flight, but can we re-check our luggage in T1 (for the BNE flight) before catching the inter-terminal...

My parents are travelling on EK in J and looking at upgrading to F on one of the legs. The cost is being quoted at 78,000 points for the 2 of them on the same PNR (when I look in my father's account) - the upgrades are currently only available for "waitlist". My parents each have around 40,000...

I will soon be receiving 2 x lounge passes courtesy of a credit card sign up. I'm hoping my daughter will be able to use them in HKG, but am concerned by some wording in the T+C. "Complimentary invitations are a single-entry invitation for one person to access a Qantas Club or Qantas-operated...

Hi, Have not flown Emirates for many years, or international Y for a few, but a quick trip to Paris at the end of May sees Mrs Aus ATC and me in Emirates Y. I made 2 separate bookings (saving a few $$) but not realising till afterwards that I missed getting us both free seat selection (me...

Miss Aus ATC has a Lufthansa ticketed flight BNE-FRA via HKG. First flight is with QF so she will check in with QF of course. Would anyone know if QF has an Interline arrangement with LH, so her bag will be checked through, or will she have to clear customs in HKG and recheck landside for the...

Hi there, After reading a thread regarding delayed ticketing of a "confirmed booking" - which subsequently went bad for the OP, it got me wondering - why is does there still seem to be a disconnect between making a booking (whether via an airline website, or 3rd party agency), when clearly seat...

Received the following by email this evening: Take a peek at the perfecttravel companion, your Global Wallet® Prepaid Travel card. You canfind it on the flip side of your Velocity membership card. Simply activate your card and spend by 30 September 2016 to earn bonusVelocity Points*. Load...

I'm just wondering about interlining baggage on the same ticket between Qantas and Garuda. I'm travelling to CGK via SIN and wondering if my bags will be checked through from BNE by QANTAS or if I will have to collect/recheck bags in SIN for the Garuda connection. I have 2 hours, so not...

I've been trying to do a mobile check-in (via the Virgin App on my IPhone - 4S) today for Mrs Aus ATC, and I am getting a message "Web Check-In requires the latest version of the Adobe Flash Player". But I can't download Flash to my IPhone (not supported). Check in is OK via computer. I'll...

Is this new, or are the IT kids having a bad day? I booked one of my WP upgrades earlier today, and checking my account discovered I have a $59.20 charge for the upgrade. Has anyone else seen this before - I think I will be calling to get this cleared up.....

I spent last week in Indonesia for work – travelling there and back on QFA41/42 – nothing really new there! We also had internal flights CGK – UPG return on Garuda, with 2 days in Makassar (South Sulawesi). It was only after completing the first leg that I thought a brief report might be of...

Forgive me if this has been covered before, but can anyone explain why (on almost every flight) Virgin cabin crew will page a passenger or 2 and ask them to press their call bell. I must say I find it a bit perplexing, and a little concerning, that they don't know who has boarded, or where...

Hi VFF, Are you able to advise on the reliability or otherwise of boarding announcements and FIDs in the Virgin Lounges? It would seem that if the Flight Information Displays are provided, they should be able to be relied upon by guests. Similarly if boarding announcements are to be made...

Hi VFF, Why is it that it is OK to board via the stairs with your mobile phone switched on, but on disembarking the phone has to be switched off? This seems to be particularly relevant if the aircraft is still refuelling during boarding. Thanks, Aus ATC