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Hi. Final update... yay ... after clearing up some confusion about our flights and explaining the involuntary downgrade, we have now been refunded the points difference between business and economy for all 4 tickets. Also got a 5k pionts boost as compensation for having to purchase food. Has...

Just by way of update. I'm still on the email merry-go-round trying to get the points credited for involuntary downgrade, it's now almost 6 weeks and I've had only 1 actual reply from the "customer service team".... anyone got contacts or should I go public on twitter and ask for local support...

Thanks Mel and Richard. Have emailed and asked for the points difference to the refunded. Seems like the most appropriate outcome. no ORC or SC on this flight as they were classic rewards. Will add outcome here for future reference. -congee

Hi All, looking for some advice on how to approach this issue with QF. Essentially we had 4 x J reward tickets BNE-TSV. The flight was delayed 3+ hours since the aircraft was stuck in Mackay. As it was he last flight of the day to TSV we were first moved to Jetstar and then to Virgin. Our...

Lived there on and off for 9 months after the world cup. Advice here is generally correct. Since I traveled solo most of the time I did 2 things. Never arrive at JNB after dark unless you have no choice, in which case you organise a driver and car from your hotel, on the freeway out of JNB...

got mine for 31 Oct as well. I was 1005 SC with no forward bookings. Had some 2700 last membership year. Too bad my QF cash card turned up with the 2013 expiry the day before I got comped. EDIT: Also got to LTG a few weeks back. - Congee

Another DSC recipient for 31 October. Only 280, scratch that, 140 SC to go.

So I just got an email from Virgin like this: Dear Mr Congee, In appreciation of your loyalty and in recognition of being so close to maintaining your Status, we would like to reward you with Velocity Gold membership. You can continue to enjoy these benefits: Thing is I...

definitely been available in SYD J after 5pm. You just have to ask at the bar.

Same for me on BNE-SYD in the 767 mini-cabin. After door close the CSS came past with a short passenger manifest for the mini-cabin. During breakfast service all folks with status were addressed by name and asked if they wanted breakfast. The manifest was attached to the trolley as they came...

Got my email as well. renewal date not until 31/10. already up to 1000 SC for the year, so surprised to get it this year (first year ever getting it). Tho I did start flying virgin domestically as a result of the double status credits. so my weekly flights suddenly stopped on QF.

If budget is not really an issue, just go for Grand Hyatt, Hong Kong. Right in the middle of Wan Chai, next to convention centre. Grand Hyatt Hong Kong Hotel: Wanchai Hotels, Hong Kong

QF64 JNB-SYD; J --> F today. Found out more than 12 hours before the flight. Was checking EF for seat maps as I had a "D" seat downstairs and noticed it was showing as vacant. So i logged into manage my booking and tried to select my seat again only to get the message "seating cannot be...

+1 for the email. Platinum offer of epiqure here. My JNB-SYD-BNE return in J in the next 4 weeks will be well worth the points.

Felix is a great choice.... been many times. Another discovery of mine is this place [ azure ] I have not been in about 18 months. great food drinks and atmosphere.

GCC - I travel to Jo'burg often. On my first trip a while back I headed to the nearest Vodacom (Vodafone) retail store and asked for a pre-paid SIM for the iPhone 4 and had no issues. The SIM card costs R25 then you add the credit and data allowance you want. Most recharges expire at the end of...

thanks for posting the photo. I took a terrible one that really didn't help explain the process so I didn't share. okay, so I'll post it anyways. You can see where the economy sign is further down. nlagalle pic above shows that QF seem to be trying different signage positions.

Re: Priority boarding on QF domestic - what is the story? {Saw the trial in SYD) Hi All - I happened to be at SYD T3 on Monday morning (22/08) around 7.30am. As I walked from Gate 7 to Gate 2 for international transfer (i was heading to JNB) there was the normal announcements about boarding...

Thanks markis10 appreciate your assistance.

sorry, good point, today 17th July.