Flew QF J class SYD-AKL last October on an A330. Almost nothing. Had transferred from QF2 W class. J class SYD-AKL was poor. No pillows, blankets, amenities. Never again. Two of us. Both QF Gold.
I cancelled W class flights AKL-SYD-HKG return on 22 February and was offered a full refund at that time, as Qantas could not offer W fares on the remaining flights. A refund by 18 March.Still waiting on a refund (13 April).
Qantas call centre recorded announcement is that they are NOT handling...