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I think it's quite common now in the era of smartphones and social media. There were a few other passengers on the same flight who sold video footage or stories to various media outlets. The stories all vary quite a bit though and contradict each other, so I imagine most of those people weren't...

I agree, but the cabin crew should also be trained to calm the situation and resolve it, rather than let it escalate. It sounds like they wanted to complain to the CSM about the other flight attendant, and somehow that escalated out of control. I've seen it on flights before, people get annoyed...

I'm 50/50 on whether they should have been evicted, seems like a bit of a waste of AFP resources and unfair to delay all the other passengers waiting for that to happen. Cabin Crew should have better training on how to de-escalate situations and resolve them without resorting to calling the...

Any particular reason why EK is to be avoided?

Is this no longer available?

I've been looking at which QF flights earn the most SC from the East Coast to UK/Europe. Connecting via Perth seems to be the winner. Came across a quirk with SYD-SIN-LHR, this earns 5 less SC in Business if you use QF81+ QF1 and not QF1 all the way. In all other classes the earn rates seem to...

I haven't yet received the DSC for a trip I took about 5 weeks ago. Previously the DSC have always credited a few days after the flight credits. I booked this one during the promo period, but it didn't ticket properly and my credit card wasn't charged. I had to call up and get them to...

I notice on my booking that my domestic MEL-SYD flight is listed as operated by "Virgin Australia International". Would there be anything different from a normal domestic flight that I'd need to be aware of? From what I can tell it's still the standard 737 and departing from the Domestic...

Seat selection is also a pain for this flight. You can't view or change your seats online.

The inconsistency around entry process is what confuses me. Sometimes I am waved into the lounge with just a quick flash of my BP or QFF card. Sometimes I am asked to scan it at the counter, and wait for the computer to say OK. If I have a guest it's 50/50 on whether they ask to see/scan their...

Not yet got any points for a couple of Uber airport trips taken in April and May.

The only ones you can't do separately is when the flight number stays the same like QF1/2 and QF11/12.

Things must have changed. Those quarter hour ones used to be more lightly loaded for some reason, and prime for cancellation / consolidation.

As SG, I've had lounge staff tell me they've blocked the seat next to me, so it can be done. And that's without me directly asking for it, just casually asked how full the flight is and if there's any better seats available. Other times, the response to that question is "we're not allowed to...

Ah yes sorry I missed that it was International. Probably no chance unless you have a very nice lounge agent who bends the rules, but that's pretty rare with Qantas.

Depends if they put it through the computer I suppose. My recent lounge entry with a guest, they scanned my boarding pass but not my guests. And there have been many occasions where my boarding pass hasn't been scanned for lounge entry, they just take a quick look at it and waive me through.

Not the same issue, but I've noticed when flying with friends and colleagues on separate bookings, our seat selection maps for the same flight look completely different and show different availability, meaning we often can't choose seats next to each other. They're always able to fix this at...

Somehow I don't think that would go down too well. But an offer targeted exclusively at women would probably be celebrated. Similarly if they made this offer for 36 to 60 year olds only, there would probably be uproar for discriminating against young people and retirees.

Haven't seen a promotion like this with an age limit before, any reason why they would restrict it to the "youth" segment? Wonder if this could backfire with some of the older demographic who can't register looking at other airlines out of spite.

Funnily enough, tonight I got to the lounge early and asked if there was space to transfer to an earlier flight. Get told, yes there's seats available but sorry you don't have a flexible fare, so no you can't change flights. Then 30 minutes later, my flight is cancelled, and I return to the...