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Hello, Could anyone tell me if I am eligible to access the Signature Suite lounge at Vancouver. I am flying from Sydney to Montreal with a 4 hour layover in Vancouver in Signature class. The website mentions transit to Australia but not from. Any help would be appreciated. Many thanks...

Hi, Not sure if this is the correct spot to post this question.........booking 2 pax in J Melbourne to New York december 2014. Two good price options with Delta (Virgin metal transpacific then Delta domestic first) or United 787 to LAX then 757 to JFK. Any thought on the best option would be...

Dare I ask how one goes about booking a done4 or Acirc ex Auckland when you live in Australia? Kiwi based agent? Qantas NZ or would they force mw to deal with Qantas Australia? Can an Australian agent do it or would Qantas have a fit and refuse? thanks

Says a lot about how much F travel Qantas Cairns sells then. Its still nice to be given them in this day of etickets and cost cutting travel agents.

Just asked my Qantas agent who tells they are 'retail specific'. You get one type from Qantas holidays, one from a retail office, one from Qantas Business Travel and several dif ones from airport desks depending on their location and the amount of F travel they deal with. Its nice they still...

The last ticket folder i received was a pearly coloured one similar to the first post and that was last October from the local Qantas office. Same place issued these blue ones to me a few days back. I did get a business one in July which had a field of yellow flowers on it and another which i...

Noticed a second after i replied to this thread that it was 12 months since last post.....oops First attachment so let me know if it doesn't work

I just received two today and they are blue coral patterned with the new Qantas logo and a big one world in the lower right corner and 'first class' along the top. Supplied by Qantas Corporate for a flight to New York. Nothing in them apart from an outgoing passenger card and a QC business...

I've noticed all the electronic receipts issued with this new Platinum One actually say NAB Gold mastercard so its still treated by the system as a simple gold card. Same customer support numbers as gold card as well. Seems it just a platinum coloured card and not much else. Who dreams...

Thanks but its fine. VB can comfort themselves with the $7 after losing my $1000 to Qantas. I have to credit them with spot on communications even though I didn't like what they told me and immediate refunds which is something airlines rarely ever manage. Kudos to them for that.

I feel a tad lucky i got a refund at all as they seemed to think the $50 they refunded me for my downgrade meant my whole booking was now only refundable as a Virgin credit. Got my point across and swallowed the $30 but I'm furious they charged me another fee for a refund. Very hard to press...

Just cancelled my booking and rebooked with Qantas. Charged me $30 pp to cancel which is ok as its in the TC (even though technically they were in breach as they couldnt provide the service paid for. Also charged me a $7 credit card fee to refund to my card. Virgin told me the $30 was a bank...

Sounds like a bit of a nightmare. Went through manual processing with BA a few years back and it was an excruciating 2.5 hours in a que and 20 minutes at the desk before I got a boarding pass. Flight ended up being rerouted to another port and had to go through the who process again. Will...

Main thing that annoys me is I might well end up in the back row despite having paid for PE and being given a $50 refund. I'll try to check in online the day before and get a good seat but if I cant then my experiment with Virgin Blue will be well and truly over.

I had a call from VB this morning telling me they were refunding the dif between PE and Corporate as they were unable to process PE for that day. Cant offer me a seat in the first three rows, no food or entertainment but I still have access to the lounge and the 32 kg bag allowance. Oh and...