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I always use points to travel J with Virgin as it is supposed to allow any change at the last moment, this is handy when going away for weekends. However the last during the last two trips the Virgin website has been down and so I could not check availability. Thank god I had made the booking as...

Two friends recently wanted to go to Hobart for the Autralia day weekend and booked Tiger. The departure flight sat on teh tarmac for 40 minutes because a staff member was late. During that time the other staff just joked around and made themselves meals. On return the night flight was an hour...

On Thursday 13th Nov I was on QF129 which was returned to Sydney with mal functioning weather radar. After many hours we finally got another flight to Shanghai arriving at 3am or so. On returning to Australia, I found an express post bag which had been posted by Qantas PR dept on the Friday 14th...

I recently went to China with 3 of my staff for 4 days for a trade expo. On returning we were all pulled aside in Sydney. We were separated and questioned about our movements in Shanghai at length. Any laptops were taken and the hard drive copied, any mobiles also had the hard drive copied. We...

I am being bombarded with offers to transfer my 200,000 Diners reward points. They are equal to 1 to 1 Qantas ff point. I see Qantas next year will not accept them and Ill be stuck, but I suspect that this is a ploy by Qantas to sell points to gain more revenue that will take a while to be spent...

I travelled economy to Bangkok on Jetstar recently after using Star Class s few months back. I chatted with some Thai staff while doing so and asked if the still served a meat pie in Starclass ( your experience of buiness class) and they said yes.. I mentioned you got the same meals in economy...

I am arriving Jetstar with then 3 hours connection using Turkish to Istanbul. Seeing Jetstar are a one point airline, and seeing my Turkish booking is an online eticket. Do I have to exit immigration and check in with Turkish and then re-enter, thus having to pay departure tax and also painfully...