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We are going to be flying Sydney -> London on Business Class in late August, all paid for by work, and have a choice between flying Qantas/BA via Singapore, or Cathay via Hong Kong. Just wondering, in terms of quality of business class and the airport lounge, which option is the go?

What's everyone's experience with trying to complain about Jetstar's "service"? I was disappointed to find out that, on an airline where they encourage you to make use of the internet, the only avenue to complain is by writing them a letter. I did just that, and received an acknowledgement...