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I did it via QF, figuring that would expedite the process, but it might be a similar mismatch on their end that it was a voluntary cancel rather than a non acceptance of a change. Thanks for the thoughts! Looks like I'll have to give them a ring at some point, I'll report back when I do.

Hey there, long time lurker, first time poster. Recently I booked a CI Classic Reward ticket from NRT -> TPE and TPE -> SYD in Economy and Premium Economy respectively. I flew the first leg to Taipei, had a nice short stopover there, and the night before I flew out to SYD was notified by CI...

Interesting that they identify it as beginning October, my flight out of HND on Sept 26 flight was changed also. Was reticketed quickly, but was a simple one-way CR redemption on QF metal.