Search results

  1. L

    Incorrectly upgraded to Plat due to Flybuys issue plus poor support

    Terminating the link removes the agreement to share data IMO Maybe I should test this with the ACCC and see what they say
  2. L

    The Velocity Status Run Master thread

    You could look at something like SYD-MEL-HBA return Lite which can be done for $348 and all in one trip SYD-MEL-LST also for $340
  3. L

    Incorrectly upgraded to Plat due to Flybuys issue plus poor support

    OK if that's the case then it shouldn't be a problem to get the SCs earned BEFORE you link an account too, right? :D You need to remember these are two completely separate companies - sharing your data under an agreement. The point is that when you unlink the account link you've terminated the...
  4. L

    Incorrectly upgraded to Plat due to Flybuys issue plus poor support

    Unfortunately I don't have an elligible recipient at the moment #foreveralone :p 1723083246 Yea they always have been all over the place - I've had to chase SCs more than once in the past. But if the account is unlinked then there should be no further transactions. They in fact should not...
  5. L

    Incorrectly upgraded to Plat due to Flybuys issue plus poor support

    You've got to wonder about the IT integration for this - it's not exactly rocket science. But yea clearly an issue on the Velocity side here. Still waiting on another reply, wondering if I should bother trying to call the help center (which I try to avoid for non-urgent issues)
  6. L

    Incorrectly upgraded to Plat due to Flybuys issue plus poor support

    Yes but the points and SCs never transfer until the end of the month, not when you do the spend. And in this case they didn't transfer until the start of August for some reason.
  7. L

    Incorrectly upgraded to Plat due to Flybuys issue plus poor support

    No I can see the Flybuys credits getting applied and I got upgraded that day - and one expired leaving me at 999 - so it's definitely an error there given I cancelled the link to Flybuys over 6 weeks ago and got an acknowledgement from Velocity. I've written back (if even just to let them know...
  8. L

    Incorrectly upgraded to Plat due to Flybuys issue plus poor support

    Back in June I unlinked my Flybuys account as I was only 2 SCs away from Platinum and I was aiming to qualify with some flights in early December and wanted to use up some for my half a million points balance in the meantime (my review date was March) For some reason 2 SCs from June were...
  9. L

    Virgin Australia Business Class - Meals, Menus & Service

    I haven't done the Perth trip since before Covid but gosh you'd really want to make sure you grabbed something in the lounge beforehand if that's all you get on a delayed 4h+ flight :/
  10. L

    Targeted Velocity Double SCs or Points Offer [July 2024]

    Same. Bit of an own goal here by Velocity - when they don't publish the criteria and almost everyone seems to be getting it but a small few, it really feels like an FU to what are loyal and engaged customers. Any status matches going anywhere?
  11. L

    Targeted Velocity Double SCs or Points Offer [July 2024]

    Do you have the link? I seem to be in the minority and have not got an email and there's nothing in the app :/
  12. L

    SCs to upgrade mismatch

    Seems it takes a couple of days for expired credits to show up in the 2nd view - SCs that expired 18th showed up today, now they match
  13. L

    SCs to upgrade mismatch

    Hi all, Just noticed that in my VFF account the numbers for Plat upgrade don't match in the main view vs the "How far from upgrading" one. Anyone else seen this before or am I misinterpreting something? I'm guessing the real number is 122 not 107....
  14. L

    Points Upgrade - Qatar codeshare booked through Virgin

    Dang - thanks heaps for the confirmation :)
  15. L

    Points Upgrade - Qatar codeshare booked through Virgin

    There may be a thread on this but I couldn't find it. I'm doing a mercy dash to Europe for a sick parent and I was wonderingIs it possible to use points to upgrade the flights (looks like a Qatar codeshare as the stopover is Doha). Also what are the odds of getting one? I've had very little...
  16. L

    Status Extension to 2023 or 2024?

    I got dropped to Gold about 200 SCs short - which I usually easily rack up with a trip to Europe - but there wasn't a lot of good opportunity to do that last year :/
  17. L

    Price discrepancy / location loading - what gives?

    It gets better - the return flight via Melb is over $330 cheaper as a 2 leg so just no showing for the MEL-SYD leg is actually incentivised... :/
  18. L

    Price discrepancy / location loading - what gives?

    Looks like Oct 15th is middle of term for both VIC and NSW
  19. L

    Price discrepancy / location loading - what gives?

    It's the same flight though. The only difference is an extra flight before it. If I take a seat I'd still be displacing a MEL passenger on the international as well as a SYD-MEL passenger and the airline makes less money.
Back
Top