Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!Our site contains tons of information that will improve your travel experience.Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS. Once registered, this box will disappear. And you will see fewer advertisements :)
Hi Jusrus, as per our current agreement with Velocity, Gold Guests will receive 15 kilos (weight concept) bonus allowance in addition to their ticketed allowance. The maximum allowed weight per bag is 32 kilos.
For further clarification on Velocity Benefit, you'll need to contact Virgin...
Hi Shedboy. I would like to look into it further for you. Can you please let me know if you have an existing case number? You mentioned you have been in touch with one of us. On which channel was it, and under which name? If it's easier, just drop us a Facebook private message, and we'll check...
Hi There, you can get in touch with our Etihad Guest team directly at firstname.lastname@example.org for further assistance. Or contact us with your account details via our social media channels. Thank you. *Zoe
Hi Dale, I can see from your previous tweet we're trying our best to assist you. However, at this minute, we're not able to move other guests once they have chosen their seat selection. We shall get back to you via Twitter if anything gets changed. Thank you. *Ari
Hi there, sorry to learn about what happened. Please send us your case number or email address via pm, or to any of our social media channels e.g. Facebook Messenger, Twitter . We will look into it and follow up your claim. Thank you. *Ari
Hello there, if you like to check for the costs it's best when you check with our Contact Centre. They can give you the exact charge for an upgrade with your fare.
Click the link to check for your local number. https://www.etihad.com/en-ae/about-us/contact-us/
Let us know if you need anything...
Hi there, can you please send us your mother-in-law's booking reference in a private message here, or one of our Social Media channels (Twitter, Facebook, Instagram), so we can have a look into her booking and advise you of the upgrade options. *Ivy
Our flights to Perth will be suspended from October 1. All guests that have booking for this date or any date after October 1 will be rerouted via Sydney or Melbourne, or they can get a refund of the ticket. You can call our Contact Centre to assist you with both options. *Marc
how do you know you flight is overbooked? What is your flight number? We can then check it for you.
Also when there are still seats available in another cabin the flight is not considered overbooked. ;) *Isi
Hi there, thanks for your positive review. We're happy to hear that you are satisfied with our Contact Centre assistance in regards to your booking. We're looking forward to welcome you on board soon. *Ivy
This issue is not known to us, however if you experience a similar issue please send it to our email address email@example.com You can also call our Contact Centre to assist you with booking the fare that you want. If you find the same fares cheaper on other websites you can book it through...