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    Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

    Ah interesting, thanks. If there was two different registrations required - one for the points via the email, and one for the voucher via the app - then I'll give QF the benefit of the doubt. And not surprising that there is inconsistency between the T&Cs and the call centre!
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    Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

    I've been following up these 30k points with the call centre, on and off, for the past six months. QF tells me I didn't register before the cut off date (30 September). This could be true, I honestly don't remember. However I do have the email with the associated $50 voucher in my inbox on 24...
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    Discussion/Q&A on Best QF Status Run Options

    Semi-related question - is it true that Jetstar Japan (3K) counts towards the 4 required QF-group flights? The 3K website only mentions earning JAL Miles on Plus or Max bundles. Do you get the option during booking to credit to QFF instead?
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    Qantas Call Centre Long Wait Times

    Can't seem to get through to HBA at the moment. Have tried 20 times over the past 3 days. Mix of 7:10am, 8:10am, 9:30pm, and 10:30pm calls. Looking to make a few changes to partner-operated flights as part of a multi-city reward. Have tried with a couple of Fiji / SA but graciously wrapped...
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    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    Question for the experts about stopovers, transfers, and surface segments. At the moment I have: LHR-MAD / MAD-MVD / ->GRU-xMAD-HEL / HEL-HND / HND-BNE Once adding in the assumed surface sector back to LHR, I believe this is utilising all 5 stops (MAD, MVD->GRU, HEL, HND, and BNE), and 1...
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    Qatar Airways Seat Selection

    I was in this exact situation recently. Used velocity points to book an economy reward seat on Qatar. Initially I baulked at paying to pick my seat, but when I checked again after a few days I could thankfully then pick a seat for no fee. Thought it might just take a few days for the QR system...
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    QFF Platinum requesting release of extra Classic award seats?

    Another success getting 2 J seats released last night. QF62 HND-BNE, for various dates in mid-December with no award availability in any classes. I6 - Fail I0 - Fail I6 - Success
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    Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

    Having skimmed this thread - am I correct to assume I'm not the only WP who hasn't seen any apology points hit their balance yet?
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    Why doesn't Qantas follow the provisions of the Montreal Convention for damaged bags?

    YVR is really tough on luggage in my experience. I've only had bags damaged twice - both at YVR. Once my hard shell Samsonite was cracked through the corner, and once my zip pulls were snapped off.
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    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    Yeah I meant long haul J. Trans-atlantic, Asia, etc.
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    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    What is the situation with AA international J awards these days? A few searches through the QF website suggest there is zilch availability. Is this because: - AA don't have many award seats? - AA have the award seats but they aren't available to QFF members? - AA award seats are...
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    QFF Platinum requesting release of extra Classic award seats?

    Successfully got some business rewards released for April/May 2023. Lots of HUACA (7 tries to get through to HBA this morning), and quite a few disappointments after my hopes were raised by I-class inventory on expertflyer, but satisfying to finally get something that works. LHR-PER - QF10 -...
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    Virgin Australia to be sold to Bain Capital

    Do you think the fare class(es) reserved for Future Flight credits is likely to at the cheaper end (like reward fares, with limited availability) or at the expensive end (like flexi fares, to burn through the credits faster)?
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    Virgin Australia to be sold to Bain Capital

    Which particular customer touch points have you noticed?
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    Virgin Australia Financially Secure? [Now in Voluntary Administration]

    Interesting observation. Of the approx. 300 domestic economy flights I've booked over the past five years, only very rarely has QF been cheaper than VA. To hazard some numbers, I'd say VA is typically $5-20 cheaper in the early-bird fare buckets, and $50-$200 cheaper in the flexi fare buckets...
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    Hard to redeem Qantas points on Emirates?

    After two weeks of very low EK award availability showing on the Qantas website, it appears to have returned to normal (i.e. wide open Y availability, and rare but occasional J availability)
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    Qantas A380 refurbishment news and updates.

    Looks like it's scheduled as a refurb at the moment. 1-2-1 seat map in ExpertFlyer.
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    Emirates award business availability for Mel-Dxb?

    Thanks for doing the leg work Tiki to figure this out. I was close to pulling the trigger on an Emirates award in May, during a period with wide open availability, and was disappointed when *everything* disappeared overnight!
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    Qantas ticket holder/sleeve

    Is it maybe something you could make yourself with photoshop, a printer, and some sticky-tape? Can't quite remember what my attention to detail was like at age 7...
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    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    I'm looking at modifying an existing one-way award (PNR dated pre-17/9) to take advantage of the cheaper 280k rate. Existing booking (all J, QF): BNE-PER-LHR Proposed routing (all J, QF, BA, JL): BNE-PER-LHR(stop)-HEL-NRT(stop)-FRA-LHR I've run the LHR-HEL-NRT-FRA-LHR portion through the QF...