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    Virgin Future Flight credit....anyone having problems with this??

    Hi Kerfuffle, thanks for your input. Much appreciated. I tried this after your suggestion and they said they can not provide me with that information. Terrible huh! thanks again!
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    Virgin Future Flight credit....anyone having problems with this??

    Exact same problem. Their excuse in the end after hours on the phone was they don't have to credit me because I booked it 3rd party and I need to contact the 3rd party to apply for refund. The thing is I booked it direct on their www.virginaustralia website and I have the receipts and proof of...
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    Virgin Future Flight credit....anyone having problems with this??

    Did you get this sorted? Same happened with me. Zero balance and 'Guest services' refuse to help. They say there is no balance...dumb hey...thats why im calling them. Long story short they just dont want to give you what is owed to you. (they need to make money from somewhere) they gave me...
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    Virgin Future Flight credit....anyone having problems with this??

    Any idea how to get new travel bank credit number? I think mine has been moved? My husband has 2 travel bank accounts for some reason. My account says $0 and they have not put my future travel credit into it. When I phoned they said I can't get my credits because I booked through 3rd party...
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