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  1. AstroBBoy

    Qantas Call Centre Long Wait Times

    Anyone want to work at the Hobart call centre :) https://www.seek.com.au/job/56991332
  2. AstroBBoy

    Qantas Call Centre Long Wait Times

    Qantas with connecting Emirates flight. Fingers crossed.
  3. AstroBBoy

    Qantas Call Centre Long Wait Times

    This scares the cough out of me. I have reward flights next month to Europe and have already have a bunch of changes/cancellations. What happens if they cancel my flights a few days before I fly? Am I totally screwed?
  4. AstroBBoy

    Qantas Call Centre Long Wait Times

    Day of week Tuesday 10th May Time of call 7:04am AEST Number used 1300 659 116 Status Bronze Hold time 2 mins Call Centre (if known) Off shore Matter resolved 100% NOT Details Explained I am still waiting on ticketing and its been a week now and I am worried I will lose these...
  5. AstroBBoy

    Qantas Call Centre Long Wait Times

    Are you waiting on both points and cash back? Damn! Are you waiting on both points and cash back?
  6. AstroBBoy

    Qantas Call Centre Long Wait Times

    Day of week Friday 6th of May Time of call 7:11 AM AEST Number used 1300 659 116 Status Bronze Hold time 2 mins (and I only have bronze status!) Call Centre (if known) Unknown Matter resolved No Details Had to call back today as my old flights were still showing 3 days later on...
  7. AstroBBoy

    Vaccine certificate / travel from Turkey to France

    @exLXCXFF I hope your trip is going well. Let us know how the Turkey to France leg goes in regards to the Australian Vax Certificate. We are travelling in July and my (french australian) wife contacted the French consulate a few weeks ago with no reply.
  8. AstroBBoy

    Qantas Call Centre Long Wait Times

    Day of week Tuesday 3rd May Time of call 9:49am AEST Number used 1300 659 116 Status Bronze Hold time 1 hour 14 minutes (no hold time stated) Call Centre (if known) Off shore Matter resolved Not confident Details Notified yesterday via email that my reward booking HND-SYD in July...
  9. AstroBBoy

    Qantas Call Centre Long Wait Times

    Seems like the short cut phone numbers are no longer short cuts. They were getting picked up within a few minutes (even with bronze) a few weeks back, now I am (supposedly) progressing in the queue with no end in sight. 1300 025 396 1300 659 116
  10. AstroBBoy

    Qantas Call Centre Long Wait Times

    Is there a time when Hobart or Auckland are more likely to pick up the call?
  11. AstroBBoy

    Qantas Call Centre Long Wait Times

    I was told by one consultant that they could not contact ticketing directly anymore, I told them that I was not blaming them personally but I needed to talk to their supervisor as I needed it sorted right now. They went to get the supervisor and magically they were able to contact ticketing for me.
  12. AstroBBoy

    Changing loyalty from Qantas to Virgin ?

    That's a good point about expiring points. So if I was to accrue Virgin points from flights/shopping/creditcard ... - Can I use them to book flights on their partner airlines? Or I would need to transfer them to another point scheme first? - Am I able to transfer them to UA?
  13. AstroBBoy

    Qantas app trips not syncing

    I've noticed the Qantas App on my iphone hasn't had the correct info on some upcoming flights and hotels for a few weeks now. Has anyone figure out how to make it sync correctly?
  14. AstroBBoy

    Changing loyalty from Qantas to Virgin ?

    I've been thinking about this for a while now and my recent interactions with Qantas is pushing me further in the direction of moving my loyalty to Virgin & Star Alliance. I've been loyal to Qantas for a long time now, and have had a bunch of reward flights across difference cabin classes and...
  15. AstroBBoy

    Cancelling a Hotel paid for with a Points Club Voucher?

    I phoned up Qantas Hotels and after I explained I wanted to change the booking to another location + date they were able to amend the original booking so I didn't lose the voucher credit/value. They even owe me a $3 refund now due to the price difference above the voucher value. Success.
  16. AstroBBoy

    Cancelling a Hotel paid for with a Points Club Voucher?

    Thanks. I'll try giving them a call (now lets see how long they take to answer)
  17. AstroBBoy

    Qantas Call Centre Long Wait Times

    Its on their website/app...
  18. AstroBBoy

    Qantas Call Centre Long Wait Times

    I've put in 2x different booking references and neither lot of flights have a "passenger" dropdown like in your image. Only the "trip tools" and "more details" dropdowns. weird.
  19. AstroBBoy

    Qantas Call Centre Long Wait Times

    I've downloaded the app and entered my booking reference. The flights are all there but none of my my seat allocations are listed which is a little disconcerting. But where do I see the passenger details? It must be right in front of me but I can't see it.
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