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    No more QF chauffeur drive to LAX and DFW

    Re: No more QF chauffer drive to LAX and DFW No other options where offered. It was 4:57pm and the telephone operator sounded like she was in a hurry and straight to the point. A taxi credit would have been more useful.
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    No more QF chauffeur drive to LAX and DFW

    Re: No more QF chauffer drive to LAX and DFW So I had the call today, they only offered me 10000 per booking not per passenger. I did question this and they said the compensation was per booking only.
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    Optus Travel Pack confusion (Australian only SMS and Voice calls)

    Optus sorted everything out. :)
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    Optus Travel Pack confusion (Australian only SMS and Voice calls)

    Hello, I am looking at using an optus travel pack for my travel to Singapore, Malaysia and Cambodia in 2 days time, I was happy to read the following. What's included in an Optus Travel Pack?Optus Travel Packs for Post-Paid services are just $10 per day and can cover a period of up to 31...
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    QF flight schedule changes to Christchuch - moved onto Emirates

    I had the same experience, called to change my flights, was booked in Business class, and happy moved at no cost to the codeshare QF on EK metal. The business class product is much better over all on EK except maybe the food and the more formal/slightly less friendly service. Still so...
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    QF5 and QF6 lose 747 and premium economy class

    Oh ok thanks for the update.
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    QF5 and QF6 lose 747 and premium economy class

    I was checking my upcoming bookings and noticed that my up coming flight to Singapore from Sydney was cancelled QF5. Instead domestic economy to BNE and PE to SIN on QF52. No calls or notification, so I called CS. Was informed that Qantas was taking the 747 off that route and replacing it with...
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    Virgin Flexi domestic fare does not include food for kids.

    When CS called me, I was kindly asked if the credit was acceptable, I could have pushed for something more. But I asked myself what is it that I want here, some thing reasonable for not getting an aspect of the product I paid for and that management investigate this issue. I think the credit was...
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    Virgin Flexi domestic fare does not include food for kids.

    Hi all, Had a phone call from Virgin CS just then. Very apologetic and gave us a credit to use in compensation for not getting the product we paid for. They said management will look into what is going on, because this kind of thing should not be happening at all. Lets hope they can work out...
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    Virgin Flexi domestic fare does not include food for kids.

    I would be happy to make contact with the virgin rep here if possible. The web responses to take about 3 weeks, who I did reply to the email I received from VA customer care.
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    Virgin Flexi domestic fare does not include food for kids.

    Thanks I will push the cause, it has been very disappointing having Virgin act this way, it is very LCC, considering how much money I send on them. Will let you know how I go. Unfortunately it is just waist of time, and, to be honest I have had my share of issues with qantas over the years but...
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    Virgin Flexi domestic fare does not include food for kids.

    We have retuned from a winter Whitsunday family holiday flying Sydney rtn to Hamilton Island. I had booked all 6 of us on a flexi fare, hoping that the kids would all get a feed. On the flight up the adults got food, but none of the 4 kids. We complained and they said that the kids are not on...
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    Does anyone know how to book different classes with Qantas?

    One class one way and another class on the return leg/s
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    Does anyone know how to book different classes with Qantas?

    Will try at TA tomorrow, thanks. Still a shame QANTAS call centres didn't and couldn't help.
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    Does anyone know how to book different classes with Qantas?

    I agree Emirates is brilliant with this mixed fares booking options.
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    Does anyone know how to book different classes with Qantas?

    If it is possible, then is there any online way of going about this, and why can't QANTAS themselves do this ? I don't understand QANTAS non mixed fare policy or the restrictions it enforces around mixed fares.
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    Does anyone know how to book different classes with Qantas?

    I tried them on the phone, and they informed me they could not book it across the classes, but tried to sell me the premium economy all the way.
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    Does anyone know how to book different classes with Qantas?

    I have been trying to work out a way of booking a SYD-HKG return flight oneway Economy and return Premium Economy. I could do different bookings for each way but the price increases dramatically. I notice that Jetstar lets you book across and so does airasia, and they are low cost airlines. Is...
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    Requalify for gold with only 110SC

    There seem to be little constancy with Virgin Status and its costumer service. I will quality for Platinum on Qantas in a month with regular flying. I did the virgin match to Gold last year, It expired, I have 105 or 110 status I think, but no soft landing to silver or status retain. I am...
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    Qantas pulls daily A380 from SYD LAX SYD QF 11 and QF 12.

    Qantas called me today and offered to change put me on a flight with the true flat bed, as the QF12 (old A380 flight) flight no longer has it as it was subbed with a non refurbished 747. Now still on 747 but QF108 with the MKII. Seems some friends are on the same flight too now :)
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