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    Have you had to change/cancel travel due to COVID-19 (involuntarily or voluntarily)?

    Following up is the way to go. I originally booked a Flexi J with Qantas for December from SIN to SYD, ringing the call centre and cancelling in mid October due to a change in circumstances. From Week 6, I started calling up now and again to try my luck with the standard call centre queue times...
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    Amex "I'm going to cancel my card" - bonus points given thread.

    My experience. One call only. - AMEX Platinum Edge held for ~5years - Called up in the month the annual fee is due - Called during a weekend evening. Suspect I was routed to an offshore call centre - Requested to cancel and asked if any incentives/offers available. Checked and said no. - Gave...
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