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    Jetstar riddled with flight changes and poor service

    I posted on this thread earlier airing my grievances about Jetstars total lack of customer relations. I did write 3 times over 3 months and did not receive a reply until yesterday, in fact the day I arrived back from Thailand using Jetstar. I am to receive $91.00 refund as they think that I...
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    JETSTAR Star Class - Anyone traveled yet?

    I hate being down the back . I have an aisle seat first row econ, the only 4 rowers at this stage are way down. What do you recommend?
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    JETSTAR Star Class - Anyone traveled yet?

    Well I didn't get any reply from Jetstar after they cancelled one of my business class flights, been waiting over 10 weeks, so it looks like I'm an economy pass. to B. kok next week. Is it bad??? Should I buy a few drinks tip back the chair and just go to sleep.?? Good job I'm business class...
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    Jetstar riddled with flight changes and poor service

    This came from e-Travel Blackboard. "Jetstar shrugs off revenue drop" Typical of Jetstar, Maybe they should change the name to "Shrugstar" They shrug off passengers as an inconvenience They shrug off bad press as lies, they shrug off maintenance issues as unimportant, they shrug off on time...
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    Comments from Alan Joyce - CEO Jetstar

    I wonder if he read this in eTravel Blackboard. "Jetstar shrugs off revenue drop" Typical of Jetstar, Maybe they should change the name to "Shrugstar" They shrug off passengers as an inconvenience They shrug off bad press as lies, they shrug off maintenance issues as unimportant, they shrug...
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    Jetstar riddled with flight changes and poor service

    I thought I'd give it one last try before I document all and send off to whoever actually IS the Customer Relations officer. This time I was told there is no such person as Mark. When I informed S..n that I was told by 4 people MARK was in fact dealing with my case, the fool backtracked and...
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    Jetstar riddled with flight changes and poor service

    I'm aware that this thread is 3 years old but things have obviously not improved with Jetstar Customer Service. I have been waiting 9 weeks for some word on what type of refund I will get for a cancelled business class flight that had me flown home chartered CHEAP economy. I really don't want...
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    JETSTAR Star Class - Anyone traveled yet?

    I travelled Star Class to Bali. I must admit I won't fly Jetstar Star class again, it is really just a premium economy and only $60.00 less in cost than Garuda Business Class. The seats have more pitch but they are narrow. The food is the same as economy except they pay for it. The personal...
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