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  1. R

    Qatar refund option in 2021

    Yes, I called the Doha number. The local number in Melbourne 1300... I didn't bother with that since I think it was non-operational after the pandemic started. Maybe they were just overwhelmed. Who knows. I found the best time to contact was early in the morning Doha time e.g. 3. am, thinking it...
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    Qatar refund option in 2021

    Just a final update. Qatar refunded the airfares in full this week. Approximately 3 weeks after the confirmation email detailing the refund amount.
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    Qatar refund option in 2021

    Update. Still waiting for the refund. Jan 12 called Qatar office in Doha. Made the call about 4.30 am Doha time. Waited about 10 minutes to get on. The agent told me a full refund would be coming and that it would take 30 days turnaround. No info about a confirmation email. He inputted the...
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    Qatar refund option in 2021

    Info is much appreciated. Thanks very much. I did find a hard copy of the old policy but that was back in March which stated that on an open ticket you could travel after January 2022 but observe a blackout period between October 24 2022 and January 15 2023. I'll get back to Qatar on the penalty...
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    Qatar refund option in 2021

    QATAR REFUND OPTION. Bought 2 business class tickets Singapore Frankfurt return (paid in SGD) in January 2020 for travel in Aug/Sept 2020. Had to cancel those flights due to COVID stopping conferences in Europe. Qatar suggested leaving the booking open for the future i.e. 2021 and up to January...
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    Japan: Wifi Hotspot or Vodafone Roaming

    Hi. I've used Vodafone roaming in Europe and Japan over the past two years. Japan in January it was 3G which is fine. The transition from VA to telcos in Japan was seamless as in Europe. 3G is enough to get you around. Going back to Japan in January and will be using Vodafone Roaming again. Cheers
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    Lake Como - Where would you stay?

    Hi Renato1, If you change your mind, check out Villa Tres Jolie on the western side of the lake. We've stayed in many B and Bs in Europe and I'd rate this one as up there with the best. It's run by Dani - the English tour guide and her Italian husband Guilio. Superb accommodation, superb food...
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    French Train Booking @ Voyages-SNCF: repeated Credit Card rejection

    Hi legroom, I completed the booking on the IDTGV site just a few minutes ago. No problems. Just let them know in the email the last 4 numbers of your card and wait until they acknowledge receipt. When you are filling the booking form, you will be asked for a contact mobile number - to notify you...
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    French Train Booking @ Voyages-SNCF: repeated Credit Card rejection

    I made contact by email with IDTGV in France and explained the problem with credit card authorization. On the IDTGV website, in their terms of purchase, they indicate that the only cards they accept are cards - the major ones - that are issued in France or Europe. I ask them to authorize my card...
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    French Train Booking @ Voyages-SNCF: repeated Credit Card rejection

    Thanks for posting. I was just about to do Captain Train. A few things have happened: 1. SNCF got back to me with an automated message saying they will respond but it will take longer because of the terrorist attacks in Paris. I imagine many people would be reviewing their trips to Paris and...
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    French Train Booking @ Voyages-SNCF: repeated Credit Card rejection

    Similar experience with sncf voyages las night. Using a Citibank Visa signature card, tried to book a few tickets from hendaye to Brussels in May. I got an email alert earlier last night indicating the tickets for this journey were on sale. So, twice you go right through the ordering process and...
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    Bumped Onto Jetstar To Japan

    For what it is worth, Qantas paid Jetstar for two Jetsaver seats on this flight for us - $443 each ($284 for the ticket plus $159 surcharge, taxes etc.) Make what you will of that.
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    Bumped Onto Jetstar To Japan

    NM - thank you for the post. What is the source of your information on these fares? I am using the Qantas website and I just checked the Sydney Osaka one way fare and it is $1252. If you are using the same source or another, I would be pleased to know what that is so I may be better informed.
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    Bumped Onto Jetstar To Japan

    Dave, thank you your post. Sydney-Osaka one way costs 36000 QFF pts economy 36000 FF pts means an economy ticket valued at $1017(Red e deal) or $1252(Supersaver) or $1595 (Flexisaver). If I could take the Sydney-Osaka flight on Q on the day after we travel (April 6) then only the Flexisaver...
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    Bumped Onto Jetstar To Japan

    Soundguy, why won't they refund? Why didn't they contact you? Booking in advance should never be a problem. The problem here in both our cases is how QF and JQ handled or mishandled the change. We all accept that airlines will change schedules but there should be equity in your compensation...
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    Bumped Onto Jetstar To Japan

    I rejected that out of hand. See a previous post today on what that 6000 points really meant in terms of compensation in an overall spend of 144000 points. It begs the question as why I would ever bother to fly Qantas again. Why face the prospect of being dumped again onto Jetstar at some time...
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    Bumped Onto Jetstar To Japan

    NM thank you very much for the information. Can I include this website address in the press releases I am doing at the moment - purely for any researcher to have an in-depth look at what the situation is. I assume that Qantas staff monitor this site frequently to see what's happening out there...
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    Bumped Onto Jetstar To Japan

    Thank you, I stand corrected. Just finished having a chat with the Jetstar call centre. Asked about my booking on the flight. Yes it's there and guess where - seat 36J. Where's that I ask? Over the wing was the response. Who did that I ask. Guess who. Can you change it I ask? Sure, where would...
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    Bumped Onto Jetstar To Japan

    Interesting. I just posted a reply detailing Q's response to my requests. What's happened to the post?
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    Bumped Onto Jetstar To Japan

    Here's today's answer from Qantas. Before I give it, I'd urge you to read my original posting to understand why this has gone on for so long and to understand Qantas maintains that we are not entitled to Starclass. Q affirms that we are QFF passengers on Jetstar flight Q has never maintained...
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