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  1. kaz

    Family Pooling - max 5 times per calender year ?

    I agree with being able to swap out family members aged over 18 According to VFF family pooling T&C 14.7 Once a Contributing Account has nominated a new Beneficiary Account, there are no restrictions on the number of times that Contributing Account may be added to, or removed from the...
  2. kaz

    Family Pooling - max 5 times per calender year ?

    Hi I've had my family pooling to me (husband and son) and the pooling to my account is changed depending on who is flying at the time. My daughter decided to pool to me for her upcoming trip and when she logged into her VFF account to set up pooling to my account, when she reached the step...
  3. kaz

    Status Credits awarded for Syd-Bri-VLI

    Hi Looking at booking on Virgin for SYD to Port Vila which transits via Brisbane. Trying to work out the Status Credits I would earn on a Discount Economy / Gateway fare. I would be booking under 1 ticket and not 2 seperate PNR's I've found the table on the Velocity website which shows S/C earn...
  4. kaz

    SQ232 SYD- SIN seat map question

    thanks so much for the upload. Any idea what the maroon square at Row 41 implies ?
  5. kaz

    SQ232 SYD- SIN seat map question

    Hoping for some advice. Booked on SQ232 SYD to SIN on 5 /2/18 and when I go to choose my seat within 'Manage booking' with Singapore Airlines it shows a seating plan which is different from the seat map websites I've looked at EG Seatguru & ExpertFlyer. I'm interested in Row 41 which shows...
  6. kaz

    Checked Baggage lost/delayed for 24 hours...how to make a claim with VA ?

    Thanks all for the info. I spoke to VA today and was advised to submit my claim via their complaints department (as per hivetyrants post & experience above) and upload a scanned copy of my receipts. Not holding out much hope now that I've read the replies above.
  7. kaz

    Checked Baggage lost/delayed for 24 hours...how to make a claim with VA ?

    Any info from others that have made a claim in the past would be appreciated :)
  8. kaz

    Checked Baggage lost/delayed for 24 hours...how to make a claim with VA ?

    Hi Recently flew on VA Syd to Hervey Bay, however my bag ended up in Perth and did not arrive until 24 hours later as it had to be re-routed back to Sydney then flown up the next day on the 1 flight from Syd. I was told at the VA counter in Hervey Bay that I could make a claim for the items I...
  9. kaz

    VA 777 business seat upgrade delayed - just realised. Need advise on seating please

    Re: VA 777 business seat upgrade delayed - just realised. Need advise on seating pl The curtains are the reason why he didn't want Row 5.
  10. kaz

    VA 777 business seat upgrade delayed - just realised. Need advise on seating please

    Re: VA 777 business seat upgrade delayed - just realised. Need advise on seating pl Thanks Serfty I changed my allocated seats in row 3 to 1 HK around noon today. Although I was really keen on row 5 my +1 was not keen on that row at all. Thanks to all for the input, greatly appreciated
  11. kaz

    VA 777 business seat upgrade delayed - just realised. Need advise on seating please

    Re: VA 777 business seat upgrade delayed - just realised. Need advise on seating pl Thanks Serfty So what looks like a bar behind row 5 is for PE pax ? Also, is there any noise from that bar directly behind ?
  12. kaz

    VA 777 business seat upgrade delayed - just realised. Need advise on seating please

    Re: VA 777 business seat upgrade delayed - just realised. Need advise on seating pl Thanks MH_fam Is there an odour from the toilets if I chose Row 1 HK ? If we chose Row 5 D/F, is there a possibility that somebody would take the other seat in that row, knowing that they would be curtained...
  13. kaz

    VA 777 business seat upgrade delayed - just realised. Need advise on seating please

    Myself + 1 are booked SYD - LAX business class seats departing 25 May VA1 When I originally booked the day the award seats were released I snared seats 1 A & C and was very happy with myself.!! Then when I read a few months back that the upgraded seats were commencing early May I changed...
  14. kaz

    SYD-JFK price.

    Friend used Bestjet and the price he was charged to his credit card was a lot more than quoted and when he rang them and spoke to a very rude Manager about the overcharging he was advised that the price quoted was not 'live' and by the time Bestjet made the booking in his name the price had...
  15. kaz

    Amex Velocity Platnium credit card - 2 complimentry VA lounge passes

    Hi Have the Amex Velocity Platnium credit card which comes with 2 complimentary VA lounge passes annually. Does anybody know if the VA lounge will allow a friend flying with me to use one of the passes as my guest or are the passes only for my use ? Thanks Kaz
  16. kaz

    Hawaiian Airlines - Extra Comfort Seats

    Luckily the aisle and window seats in R11 do not have a bulkhead between business and economy as it was removed when HA created the Extra Comfort seats, therefore there's nothing solid for a bassinet to be attached to. The only thing that separates business from Extra Comfort economy seating is...
  17. kaz

    Hawaiian Airlines - Extra Comfort Seats

    Great, thanks so much for the confirmation of Row 11 being the better option between the two. :)
  18. kaz

    Hawaiian Airlines - Extra Comfort Seats

    Hi Booking a flight on Hawaiian from HNL to SYD and going to book an Economy - Extra Comfort seat. Row 12 is available on our 'planned' return date, and Row 11 (the 1st row in Extra Comfort) is available on flight the next day. Happy to delay the holiday/flight by one day if Row 11 is the...
  19. kaz

    AMEX Velocity Platinum Card - 100,000 Points / $349pa / $1000 Spend

    Re: AMEX Velocity Platinum Card - 110,000 Points / $349pa / $1000 Spend Burmans, Thanks for clarifying that. I signed up via the link on the main page of Velocity FF website, (didn't know about the Refer a Friend link until after I applied) and didn't even think that the 10k bonus points...
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