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    Platinum Complimentary Flight upgrades showing in account

    So checking my account this morning I am showing 8 of 8 available. Not sure how they have accumulated so if I can use them would be great. Has anybody else have more than 4 showing available. Maybe the recent 18 month extension has something to do with it.
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    Upgrades no longer a PGR benefit at Rydges Hotels

    I did not notice they removed this from the benefit page around 3 weeks ago. Still applicable to QT hotels but I always found it strange they added it to all membership levels. It would have been nice to keep it for some membership levels as an incentive to book with them but it only costs a few...
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    Current Bookings not showing

    Is anyone else having issues with current bookings not showing. Logged in yesterday and mine is empty. I did call one hotel and the booking is still active and I am hoping it is a site issue and not just me. Luckily I had printed them all out and will most likely have to send off another email...
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    PGR Escape & Stay Wild this Summer food and beverage terms and conditions.

    Has anybody stayed with Rydges or QT using the current sale with the bonus F&B credit. Stayed recently and was told one thing at check in but on checkout was told something else. Reading the terms you get a F&B credit that can't be used in conjunction with your PGR member discount. So has...
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    Upgrades at QT

    Usually stay at Sydney Hilton but with the current situation have been staying at the Sydney QT. Now that Breakfast at Glass and the Executive Lounge in the Hilton are currently closed I thought I would finally try the QT in Sydney especially considering Rydges where offering upgrades if...
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    Updating Status Levels

    Does anyone know how long it takes to go up a level after a stay has been posted. Ticked over to 5 stays yesterday and now 6 today and wanting to take advantage of the extra 5% off but don't want rates to increase and miss out all together for a Brisbane stay early January . Most likely will...
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    Hilton Parramatta

    Not sure what to make of it. Good news is it will have a lounge.
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    Status credit earn on flight change

    Had a flight yesterday and when I arrived at the lounge my domestic 2 sector flight was changed to direct due to delays. I gather it will earn the direct route status credits and I will contact velocity to see what can be done but wanted to know if anyone else has had a similar experience in...
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    Win 1 of 5 Lifetime Lounge Access Passes with Flybuys Points Transfers

    Simply transfer your Coles flybuys points to Velocity by 30 April 2017 for your chance to win 1 of 5 lifetime passes to the Virgin Australia Lounge. You will receive one entry for every flybuys point you transfer, the more you transfer the more chances you have to win! Email was targetted...
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    DoubleTree Perth (Northbridge) & Fremantle

    I found an article dated 1/3/17 that mentioned 6 new Hiltons being planned for Australia, but no mention of time frame or location. Not sure if the 2 DTs in WA are included but would think so. Does anyone know where they may be going.
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    Good time to book reward stays at the moment.

    With the new points and pay option starting I have noticed reward stays have dropped in value with most hotels. I was able to book a few nights in Sydney for 27 000pts and 5 nights at HSW in June for 150 000pt.
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    New Hilton [H]Honors Perks

    Theres four new HH perks added to the program. One is a diamond one off 1 year extension if you meet the criteria. 3 years diamond with 250 nights or 500 000 base pts (earned since joining not whilst diamond). Announcement is on flyertalk.
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    The Joys of Travelling With Luggage & No Status

    Virgin passengers stuck in 'world's longest check-in line' at Sydney airport One reason I decided to keep my Gold status for another year. I have entered sydney terminal a few times over the years and seen the room full but never out the front doors. I do feel for the checkin staff who end up...
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    Lifetime Diamond Status Changes

    Reward stays now count towards the 1000 nights. or you can qualify with 2 million base points plus your 10 years as diamond
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    HSW 60,000 pts New Years Eve Queen Family Room Diamiond Reward

    If any Diamonds are interested that are in Melbourne for New Years hard to beat.Standard room rate is $550 so would imagine wont last long.Shows you should always be logged in when checking prices.
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    Update Your Password For A 1000 Points

    Finally after a few false starts its up and running. HHonors Security Alert: Update your password now and earn 1,000 HHonors Bonus Points. As of April 1, 2015, all members will be required to update their PIN, or current password, to a new and secure password. Update your password now by...
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    Web Checkin Error

    Went to check on seating allocation for fridays flights using web checkin but when I select seating I get the following message. "An unexpected error has occurred. Please see a Virgin Australia Customer Service Agent at the airport to complete your check in at least 90 minutes prior to your...