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    Compensation for delayed flight

    It was a very weird day, with temperatures hitting 38°C in London. I don’t think it was ‘bad weather’ as such, but a lot of the infrastructure in the UK just couldn’t cope. It affected lots of services, including the tube and electricity. I know at Heathrow there was 40 odd BA flights cancelled...
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    Compensation for delayed flight

    Thanks MEL_Traveller. I followed your advice and used the BA link you posted. It was an easy form to fill out and you could upload your supporting documents (boarding pass, etc). It took about 5 weeks, but BA approved the claim and the €1200 were deposited into our account the next day!
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    Compensation for delayed flight

    I was stuck in the Heathrow debacle last Thursday and my flight BA31 to HKG was 5:02 hours late in departing, and arriving 4:27 late. I’ve been told my partner and I may be eligible for up to €600 compensation each. What is the best way to go about this? Is it worth the hassle of trying to...
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    Flight booked through Qantas but name slightly different on Emirates website

    Hi, I have booked EK F, SYD to CDG for next year using my Qantas points. My Qantas E-ticket has my first name, middle initial then last name. When I checked the Emirates website, my middle initial has been added to the end of my first name. eg. Johnb Smith I'm a little concerned that as this...
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    Lounge Access Help Desk

    Thanks Jessica :)
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    Lounge Access Help Desk

    Hi, If flying BA F into HKG, then CX J to SIN, would I have access to the Wing/Pier First Lounge in HKG during the stopover? I've searched online, but can't find the answer. Thanks
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    Which OW airline to choose for First Class award booking?

    Thanks. Hadn’t considered JAL and we’ve never been to Japan. No you’ve got me thinking. Was hoping there might be some F availability on QTR, but nothing. Hardly any J either, but would be tempted by Q Suite if I could find one.
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    Which OW airline to choose for First Class award booking?

    Thanks, I missed that one! Can’t believe the taxes are so different!
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    Which OW airline to choose for First Class award booking?

    Hi all, I'm researching award bookings for a trip to France/Italy for later next year, doing dummy bookings to see what flights may likely be available. I have enough Qantas points to book the Asia to Europe leg on First, which I'd like to do to surprise my partner. I'm looking for flights out...
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    QF1/2 F pax experience through SIN

    Do you get the F "treatment" if flying EK, or is it just for QF?
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    Hotel booked for May with Card that will be cancelled in April

    Thanks. That's what I was hoping.
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    Hotel booked for May with Card that will be cancelled in April

    Hi, I booked the Sofitel Bali with my Westpac Altitude Black AMEX for a stay in May. I have just found out that the card will be cancelled in April, due to the RBA changes. The conditions of my prepaid booking state: Credit Card Payment Charge : Credit card provided for the guarantee must be...
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    QF or EK First?

    Thanks for everyone's posts. We've decided to go EK. For me it came down to the chauffeur service, onboard bar, caviar and shower. And as we still get access to the Qantas First Lounge, there didn't seem any other advantages with going QF.
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    QF or EK First?

    My partner and I are looking at booking an award flight from MEL to SIN next year and have enough points to fly FIRST - we're just not sure if we should fly Qantas or Emirates. We have flown Emirates First previously, so is it worth giving Qantas a try? The thing's we've loved with Emirates...
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    JL to AF interline agreement?

    Hi, My cousin is flying JL to NRT on Saturday morning, and connecting with AF to CDG. She only has a 2 hour connection, but has just realized she has to change terminals. Does anyone know if she will be able to book her luggage all the way through? Both flights were booked separately. Thanks...
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    Left luggage/Bag lockers at SIN T1

    Awesome - thanks!
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    Left luggage/Bag lockers at SIN T1

    Hi, My partner and I have a 9.5 hour transit in Singapore in March, and plan to head into town for some food/shopping. We would rather not lug our cabin bags with us and we were wondering if there is somewhere airside that we could leave them (baggage lockers?). We are flying J on EK that...
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    Jetstar Asia to Emirates Luggage Question

    Thanks. From what I read on the Jetstar site, I think it's ok. But thought it best to check.
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    Jetstar Asia to Emirates Luggage Question

    Hi, I have booked a redemption through Qantas on Jetstar Asia (DPS-SIN) and connecting to Emirates J (SIN-MEL) for early next year. I was wondering if I am able to check my bags all the way through to MEL, or if I have to collect them in SIN to recheck in. Thanks in advance. :)
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    Best way to travel J using points MEL-FCO

    Don't forget to consider other Asian ports like SIN or DPS. There are 2 Business flights DPS-DBX-FCO departing on Wed April 12 with Emirates - 192,000 points total for 2. Not sure of the "taxes" as I didn't have enough points to continue my dummy booking. Then just look for a cheap Jetstar...
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