I called the Virgin Australia call centre and was told to email the premium team as they work from home. Email address will depend on your frequent flyer class e,g. email@example.com or firstname.lastname@example.org
Earn while you are on ground. Don’t forget to sign up for BP rewards. It comes with 100 bonus Qantas points & 10 status credits. You also earn more points when you fill up at participating BP Servos and shops /
Etihad in their latest newsletter is planning to help Etihad Guest members maintain their tier status due to the outbreak of the Coronavirus. Looking forward to what this entails, as my Gold status expires this month.