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  1. A

    Westpac dumps AMEX - changes points earn on MC

    That was the link I used.
  2. A

    Westpac dumps AMEX - changes points earn on MC

    That was the link i used.
  3. A

    Westpac dumps AMEX - changes points earn on MC

    Still not working as of this evening
  4. A

    Put more money on credit and earn points?

    Hi All, Just a quick question. If I put more money on my credit card (above my credit limit) and use that will I earn points? Cheers
  5. A

    SC and Points with Singapore Air credited to Velocity

    Booking was through Travel Agent on SQ. I've checked the booking and our Velocity numbers are recorded. Should I keep our accounts linked aswell?
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    SC and Points with Singapore Air credited to Velocity

    Thanks. Yes Velocity number given to Travel Agent at time of booking and booking class is E
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    Velocity auto-redemption

    Just found the answer to my question.......I read the T&C's......Please allow 3 business days for the processing of the transfers.
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    Velocity auto-redemption

    Anyone know how long it takes to transfer on the first instance? Points aren't in my Altitude account but haven't turned up in my Velocity either. In the dark hole somewhere since 12th May.
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    SC and Points with Singapore Air credited to Velocity

    HI, Just after some advice/guidance. I have an upcoming trip Sydney, Brisbane, Singapore, Hong Kong and back to Sydney. This trip should see I get back to GOLD from RED with family pooling from my other half. I have KrisFlyer account linked to my Velocity account is that all I need to do to...
  10. A

    Bonus 1,000 velocity points via Auspost mailbox.

    Slightly off topic but I pay my bills (AGL, SydWAter and Rates) that don't have AMEX option but have PostBillPay and select Paypal option then select AMEX as my pref credit card. I have Westpac AMEX and I get 3points per $1 wooohooo :)
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    How can I get a complaint resolved?

    Thanks. Not sure how many Virgin Staff use the account but my request was back in July 2012. I'll send you a private message.
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    How can I get a complaint resolved?

    In my experience the rep has never responded to my messages. Good luck
  13. A

    Guest Relations response time

    Great to hear. I'm just about to lodge a complaint about them not responding to a previous complaint and online feedback.
  14. A

    Claiming Missing Points VIA the Email

    I've had on going issues with Velocity crediting points and I think I've reached the stage of sending in a complaint.
  15. A

    Westpac is capping rewards points monthly from June 17th 2013

    I just click no for the increase offer. Few years backiI used to get heaps and I had 50k limit at one stage but reduced so it helped with my mortgage application
  16. A

    Westpac is capping rewards points monthly from June 17th 2013

    Yes in my last statement.
  17. A

    New Altitude Black has landed...

    Got mine today and the black cards show fingerprints....
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    Westpac is capping rewards points monthly from June 17th 2013

    Ok just read the information provided with the card that "If your existing card is an Altitude Platinum Plus credit card (including PB Platinum Plus), there will be no change to your existing complimentary insurance covers should should you except the Altitude Black"
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    Westpac is capping rewards points monthly from June 17th 2013

    hmmm just thinking.......I purchased a holiday on my platinum card for later this year. I guess the insurance will be from the platinum card when I switch to Black or will it be converted to the Black policy??? Might be a call to Westpac to confirm I guess.
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    Westpac is capping rewards points monthly from June 17th 2013

    received my cards in the mail today. I've never made contact with Westpac about getting them. Not complaining just pointing out for those who are deciding on whether to wait, use the online product switch or request via phone etc. Looks like I stay on my current card limit below $18K woooohooooo...
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