VA Cancels Flights to Adelaide from Sydney Tue, Thurs and Saturdays

[_flyer]

Virgin have cancelled our flight on Saturday 28th November from Sydney to Adelaide. I have been informed they have cancelled Sydney to Adelaide services on Tuesday, Thursday and Saturday for the next few weeks. I tried to get on the flight the day before, but it’s sold out. I had no option but to cancel my accomodation. It has cost me $500 as I was outside the refundable period. I’m a platinum member. I can’t wait to use the travel credits I have with VA and move on.

 

[Milefest]

Sorry to hear that.

A tip I've used that a fellow frequent flyer shared with me was that this: a number of hotels allow you to move a reservation within the no refund period for cancellations. What you can do is move your reservation to a date outside of that cut-off and call back later to cancel for your full or partial refund.

 

[_flyer]

Sorry to hear that.

A tip I've used that a fellow frequent flyer shared with me was that this: a number of hotels allow you to move a reservation within the no refund period for cancellations. What you can do is move your reservation to a date outside of that cut-off and call back later to cancel for your full or partial refund.

Thank you. I will give that a shot

 

[oliver_adl]

They're also changing a lot of bookings with short notice; I have had a flight tomorrow rescheduled today to later (which disrupts some planned work) and a flight back on Monday (SYD-ADL) rescheduled cutting short a day I had hoped to have more of in Sydney.

Hope this isn't a sign of things to come as I am not giving them much longer before shifting my business to QF... And I was in top 1% of Velocity members by flights with over 50 domestic flights in 2019.

 

[oliver_adl]

Queried them on Twitter; apparently because SA is now a Covid danger zone according to some states (probably mainly QLD affecting this) they have reduced staff able to crew the flights therefore they had to cancel a lot.

 

[eastwest101]

Queried them on Twitter; apparently because SA is now a Covid danger zone according to some states (probably mainly QLD affecting this) they have reduced staff able to crew the flights therefore they had to cancel a lot.

Last time I checked my geography - Syndey was located in NSW and not QLD.

Erm - shouldn't they be up to their ears in staff who have not been working this year? Seeing as they thought they could do voluntary and involuntary redundancies a few months ago?
.

 

[oliver_adl]

Yes of course, your geography is fine @eastwest101 but they have a national pool of staff who are moving around. A SYD-ADL flight might have done BNE-SYD beforehand.

This is what is pissing the airlines off so much with domestic flights I gather...

Agree it's pretty ridiculous considering how many they should have available; maybe they all went and found other jobs already.

 

[antycbr]

Yes of course, your geography is fine @eastwest101 but they have a national pool of staff who are moving around. A SYD-ADL flight might have done BNE-SYD beforehand.

This is what is pissing the airlines off so much with domestic flights I gather...

Agree it's pretty ridiculous considering how many they should have available; maybe they all went and found other jobs already.

There are a large number of staff who don’t have current certification for the aircraft, so they need to go back through the emergency procedures training.

But I thought that operating crew had exemptions provided they stay in a hotel isolated if on a night stop? I’d also be crewing as much as possible to avoid overnights.

 

[jakeseven7]

Queried them on Twitter; apparently because SA is now a Covid danger zone according to some states (probably mainly QLD affecting this) they have reduced staff able to crew the flights therefore they had to cancel a lot.

Mmmmm this sounds a little suspect...

Perhaps loads are just low and they are consolidating flights.

 

[AIRwin]

Back to daily from 6 December:

COVID-19 (Coronavirus) information hub

travel.virginaustralia.com

 

[ozstamps]

Virgin have cancelled our flight on Saturday 28th November from Sydney to Adelaide. I have been informed they have cancelled Sydney to Adelaide services on Tuesday, Thursday and Saturday for the next few weeks. I tried to get on the flight the day before, but it’s sold out. I had no option but to cancel my accomodation. It has cost me $500 as I was outside the refundable period. I’m a platinum member. I can’t wait to use the travel credits I have with VA and move on.

Thanks for passing this on.

We too were booked to fly SYD-ADL today, and back home Monday.

Moved the flights forward in to December last week, as we were petrified NSW would declare SA a COVID zone while we were there, meaning 2 weeks quarantine (at our cost of $4000!) on our return here.

Rental car prices are insane for the new dates as were the fights costs. It is getting so you do not want to book anything anywhere until a few days out.

What a weird year.

 

[Poss]

I can understand the frustration. I have heaps of future flight credits as a result of 3 cancelled international flights. I can't wait to burn them either. I have 3 domestic flights coming up as a start. It is costing more in accommodation though having more flexibility but often the accommodation require cancellation outside of 48 hours others your forfeit one night's booking or the whole kit and caboodle. There needs to be a degree of certainly for people to make ongoing bookings. As a WP I found the lounges the greatest incentive. Without those, and higher prices compared to the full service airline with lounges etc they need to lift the game to keep the loyal followers. Closed state borders don't help either.