Booking Appears QZW-QZY

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Pliny

Junior Member
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Mar 23, 2019
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I booked 3 Australian domestic flights last Thursday on a voucher with a large portion of the voucher still unused. My wife made the same bookings on her voucher of the same value. She automatically received the standard email with the new voucher number and the amount still to use. I didn't receive mine so contacted Qantas Facebook on messages. I was asked to give my voucher number and name. After 24 hours and asking what was the result, I was told an email was sent to me not long before.
It read
Confirmation and E-Ticket Flight Itinerary for <number removed> from QZW to QZY on 09Mar20 for me and a new booking reference number.
It also contained a PDF for a flight QF 9097.
I googled the Flight QF9097 and this is where I found this forum. Someone in 2010 had a post on here with a similar question.
The thing is these references for the E-Ticket refer to a cancellation of a booking made according to the previous forum post. I did not make any further flight bookings other than than the 3 domestic flights.
Has someone attempted to use my Qantas voucher?

The AFF link I googled up for QF9097
Weird Booking Appears QZW-QZY
 
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QF9092 and QWY-QZY is a cancelled booking that has been turned into a voucher (or credit).
Needs a flight number and destination for it to 'credit'.
 
@Pliny I would suggest that you reach out to the mods or admin and request the 'Free' be removed from your post.

When I first read your post and saw QWY-QZY I thought you were trying to give away unused portions of a voucher (true cash value).

After a second read I understand your post. In the first instance call QF and ask them to explain the booking reference and destinations. If that does not work out send me a PM.
 
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I am unsure how to get rid of that FREE. Even more so how it got there?
 
I understand that finally.
My query was I did not book and cancel any flights yet it now appears that I had.
Has someone else booked and cancelled? What does that mean?
My voucher number and name has been compromised?
All might be sweet now as my voucher credit is in tact.
But was it used by someone? For whatever reason?
 
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I understand that finally.
My query was I did not book and cancel any flights yet it now appears that I had.
Has someone else booked and cancelled? What does that mean?
My voucher number and name has been compromised?
All might be sweet now as my voucher credit is in tact.
But was it used by someone? For whatever reason?
I believe that post # 2, above, covers it pretty well.
 
Yep it's a method of re-issue of a cancelled ticket but I did not cancel a ticket to receive this method of voucher credit. My wife did the same bookings and received the standard voucher re-issue email instantly with the balance amount which I would have expected to receive the same way. My query is did someone else attempt to use my voucher?
 
No, someone else using your vouchers doesn't create a new booking reference.
 
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