Not sure if this had happened to anyone else? I achieved diamond in June this year, when I checked my account yesterday it had downgraded to silver overnight. A few emails and a Phone call this morning and it's back to diamond.
Apparently it's a system glitch and accounts are randomly being downgraded. They are working on the system glitch but in the meantime the call centre were able to rectify the issue for me.
Apparently it's a system glitch and accounts are randomly being downgraded. They are working on the system glitch but in the meantime the call centre were able to rectify the issue for me.