Qantas multi-city award pricing issue

[jinks485]

Hi all, I'm trying to book Emirates first class MEL-DXB-JFK, which of course isn't coming up in search results on the QF site if you simply search for MEL-JFK.

I was under the impression I could book this using the multi-city tool - two flights: MEL-DXB and DXB-JFK, and as long as the transit in Dubai was <24h, it would price as out at 192,000 qantas points given the 14k mile distance covered. Instead, it's pricing at 270k points - i.e. each flight is calculated individually.

The transit time in Dubai is 14 hours. Does anyone know if I'm doing something wrong?

 

[RooFlyer]

This mis-pricing is a current 'known issue' (including by Qantas, apparently) - see other threads, including the last few pages of the 'Qantas site a mess' thread.

Call up to book, saying the site is broken (to avoid the call up fee).

 

[jinks485]

This mis-pricing is a current 'known issue' (including by Qantas, apparently) - see other threads, including the last few pages of the 'Qantas site a mess' thread.

Call up to book, saying the site is broken (to avoid the call up fee).

OK thanks. Sorry, I did do a thread title search before posting this but probably should have searched thread content also!

 

[madrooster]

Watch out for the fact that EK has married segment control on awards too. What might be available separately may not necessarily be available together.