Starwood upgrade thread.

[dairyfloss]

Hi I’m not sure if I’m posting in the right place. Was tempted to ask this in the Marriott threads as SPG will soon be defunct.

My wife and I are going to check into Westin Times Square tomorrow. I’m SPG gold via Amex. Never had an upgrade at SPG hotels before. I at least, I want a Times Square view from our room (as opposed to ‘city view’) was told that was at hotel’s discretion when booking. Would it be best to check in earlier in the day to have the best chance of allocation of a room with a suitable view or wait until later in the day?

Members’ experiences appreciated

When I was still SPG Gold I don't recall that many proper room category upgrades coming through, generally just a corner room or a higher floor. A few though do come to mind where the better view was given.

Have a look at what, if any room types are in between your booking and what you are hoping for, and if it's the next one up and the hotel isn't too busy, then they might try to please! Keep an eye on the booking in the SPG app; You can typically see the change a day or so out.

Good luck!
Matt.

 

[MrJetset]

When I last stayed at the StR Princeville as a Platinum I was upgraded to the two story Bali Hai suite. Exceptional was an understatenemt.

 

[Isochronous]

Status: Platinum
Property: Westin Nanshan Shenzhen
Booked: Superior Double
Received: Luxury Suite

Other: 1x bottle of Badoit sparkling mineral water, fruit basket, biscuits, 2x complementary items for pressing, breakfast in restaurant, 500 SPG points