Recent content by Zulu0929

A great article from the AFF Editor. A little slow on my response and without reading all the replies, I have just ended my 30+ year loyalty with QF. I am still waiting for some courtesy and a response to my request for a suitcase repair that QF managed to render useless 3 months ago after...

A question that I am sure has been raised earlier in this forum, what about the poor old folk, among others, that do not possess a smart phone, computer or even an email address. No more travel for them I suppose? As for AJ, he won't have booked a flight for himself for years.

Where do you get that stastic from? As pointed out a few times in this thread, what about the older folks who do not have smart phones or a computer? They have done so much for the country over the decades and now leaving them behind in the digital world is unacceptable. While AJ was puffing...

Without having read the many comments above, I have just completed a QF survey with a focus on changing the names of Classic Rewards and Points + Pay tickets. Regardless of your status level, waiting on the phone for hours is completely unacceptable for everyone and rather than spend company...

A continuing story about how bad QF is with regard to the attitude towards their customers. Long wait times on the phone hearing the same message for the past decade, poorly trained customer service people overseas, J class standards when compared to Virgin and so on. The CEO never has to do...

Some interesting stories. I spent several hours researching some flights from Oz to Europe this past two weeks. Few seats in both directions as one might expect, even for the return flights in September. However, I got there in the end and pressed the book button.....ERROR. As you will know...

Yup, seems like a good idea. However, you will most probably find that for 9 our of 10 surveys you will not qualify. I got tired of receiving the surveys and not being who they wanted to complete them. That suggested they don't need honest answers.

Absolutely correct. I too am sick of hearing the same message that they trot out 'everytime' I call and they always have an excuse as to why. AJ is using the pandemic to get rid of as many staff as possible, forcing customers onto the self service machines and in the direction of Travel...

Being a Female makes all the difference and explains a great deal.

I lived and worked in Dubai for several years and go along with most of the above. One thing I do take issue with is the photos. I am surprised to see a photo of local ladies posted and would recommend that you do not take any such photos under any circumstances. I have seen others do it and...

Without having to read the previous 8 pages, where the issue may have already been covered, it is incredible to think that at the State and Federal government's zoom meetings that they could not come up with a national form for interstate travel.....Traffic Lights (really.....!!!!), G2G PASS...

Being chronically late all the time....would getting up a little earlier be out of the question. just saying!

Oh, BTW, I have one 😁.

You need to find a friend who has the card already so that both you and he can benefit from a wadge of bonus FF Points.

My trip was with points to an international destination in June to connect with another flight. The flight was changed by them early on which then did not tie up with the connecting flight. They stated it would be 3 weeks for return of points and funds. It took 4 weeks to receive points and...