Recent content by wombatcountry

AFA

Ouch!! Oh, well, thanks for the info.

I haven't received the 2000 flybuys bonus for the second batch of gift cert MCs I purchased during the promo that just ended. Normally I get around to buying only 1 batch of 5 during the promo, as most Coles stores in this area aren't exactly close. But this time I visited two different stores...

I had to write to Flybuys/Coles customer service 6 times to get a full list of the rules, because in my closest store - very far from capital cities - management decided that only a single account in each household would qualify for the purchase. A particularly rude employee went as far as...

OMG! We’re having the same experience and we’re out more than $150. They actually sent us 2 replacement cards which we received today. But both were empty, as in they hadn’t been activated… This is not a joke. When we called customer service, we spoke with someone who could barely understand us...

If I decided to get rid of my citi rewards on Oct. 31st because of the Payall change, do I get a prorated refund of the annual fee?

Thanks for your advice. Both purple and yellow aren’t working. I haven’t checked that many cards (just three) but I keep getting the system error message at the website you linked. I can try using a VPN or connecting with my phone instead of using the home internet.

I’ve been trying to use one of these MCs for almost 24 hours, and I keep getting an error message. When I try to check the balance, I get a “system error” message. Calling the 07 customer service number is not working either - ‘invalid card number’ from the automated message, and no human CS...

Different but somewhat related question: Mr Wombatcountry is scheduled to fly on an award QR914 in July, DOH-ADL-AKL, but now he thinks he might prefer to get off at ADL (no checked luggage). Should be no problem, right?

Well, thanks for the advice. Still undecided, but I wonder if anyone has ever been successful asking QR at checkin to tag luggage to MEL instead of ADL? Highly irregular, I'd imagine, and unfortunately, for this upcoming trip we'll need at least 1 piece of checked luggage.

Here is my dilemma: should I fly FRA-BKK-MEL biz award on TG (then onward to SYD on a different ticket) or use the QR biz award and do this strange MEL-ADL hop, then onward to SYD? I haven't flown TG since before the pandemic, and I hear that it can be a disappointing experience (broken seats...

The real balance is in the five digits, but it only shows up on the statement. Whenever I access the account online, it shows a big fat 0. This started about a month ago, and I contacted citi CS twice already, and they're telling me that their "technical team" is going to look into it, blah...

Well, I tried citi, VAmoney, QFmoney, Coles and & St. George (although the first 4 are all citi/NAB associated), but somehow nothing is going through. I got the same response as jamesD above. Not very promising…

Same problem with Beem today, but it worked for me yesterday. Will start a support ticket.