Recent content by wenglock.mok

The long and short of it is we had to chase them up for weeks on end to get the points refunded, a process that we had indicated to the service desk should have been automatic as we were the ones being inconvenienced. Unfortunately that's just how their systems work I guess. I have found...

I asked about this before at the Sydney domestic business lounge service desk and was told the reason they don't automatically process refunds for downgrades is because there will still be a "regrade flag" on the booking and a chance that when boarding commences, we may still get the J seats...

The issue is that there is supposedly just no available space that's suitable at T3, which may possibly go some way to explaining why they've moved some of their flights away from T3 back into a renovated T2. Of course that's not discounting the fact that maybe there is a lack of thinking...

Doesn't seem to work for me. I tried registering for double status credits on the app but it says they are having technical issues and to try again later. :(

Looks like QF648 is now cancelled, causing a roll-on effect for QF655 out of SYD tonight. EDIT: Looks like it's not cancelled after all, and just re-scheduled to a 14.30 departure, still on EBB. It will get into SYD close to 10pm tonight.

It looks like EBJ, the aircraft that was originally supposed to operate QF51, has become unserviceable. They've sequestered the aircraft (EBP) that I presume was originally meant to operate QF15 to operate a very delayed QF51 (running 12 hours late), which has also resulted in QF36 being delayed...

Thank you for the hard work that you all do! See, my thoughts are when you run into a curfewed airport on the last scheduled sector of the day, the onus then is on the poor ground crew and cabin crew who now have to try to manage turning the plane around in a less than realistic timeframe...

I was witness to one of these aggressive turns today in ADL on VA441, which was turned around from an already very late VA434. Thankfully (and in part due to the threat of us getting very close to the SYD curfew), the ground crew and cabin crew got all of us onboard, sat down and ready for...

I reckon the QF59 tardiness is probably down to a combination of slot restrictions at SYD as well as the Qantas A330 fleet appearing to be somewhat run down in recent times (and not having very much slack to recover from). For reference, have a look at QF29/30, which has had a straight run of...

I think this exercise is probably only going to happen on the 8 international config A332s, which are quite a bit younger (circa-2009), and will probably involve replacing the Y seats on those, new seatback screens and some sprucing up of the cabin. I don't think they will do anything else with...

I suspect part of the reason may be that they just don't have enough staff on the ground in SYD to be doing tight turns on multiple A380 flights at once, especially if they end up being bunched up due to delays. Not sure what's going on in MEL though - they seem to be short of A330s. It...

QF37 delayed by over 5 hours two days in a row now - just departed MEL at about 11pm, 6 hours late. The poor passengers on the return QF38 will also have to cop a 5am departure from SIN now. It was a similar story with yesterday's QF37, also leaving MEL over 5 hours delayed, although QF38...

You're right of course, but I don't think those routes see the 15-minute intervals that QF are currently scheduling during the peak periods on SYD-MEL. They're usually at least an hour apart (or 45-minutes in peak times). Just to clarify - I'm not defending QF. However, I think their hands...

They would argue the A330 was never designed (and is not economical) to run on these short one-hour domestic hops and they would probably be right, except that perhaps doesn't take other operational constraints into account. In any case, aren't they running a little short on widebody capacity...

I second the idea to show up to domestic checkin tomorrow earlier and seeing if either the service desk staff, or the check in staff are able to help. They may have more flexibility to reroute you as when I completely missed my connection in MEL a couple of years back, they were not able to find...