Recent content by walpolepark

Have been a member for many years without issue and purchased so much wine that I was chosen on a a panel headed by Neil Perry to to select the Qantas Frequent Flyer’s best wine choice. The last purchase in February went through without issue I would have thought that the technical team would...

Anyone else having a problem purchasing Qantas Wine online? Have never had any problems purchasing Qantas wine online until late March When I tried to pay for the order I received an error message advising the order had been declined But My credit card was charged, thinking it was a glitch I...

we were offered business class but we declined as it was a lot of points - and the flight was only 6 hours and yes school holidays - economy tickets are around the $2000 mark each so thought we'd ask for classic seats to be released. Was very dubious that 4 would be released

We had 4 released

Thank you all for your advice. It took 3 phone calls. Ist agent was hopeless! Told me to cancel the seats and rebook if I wasn't happy! Second agent said she would get back to me...she didnt Just made my 3rd call and got an agent from Hobart who fixed it all in 2 minutes, said I should...

Thanks, rang and paid Never received an email despite checking every day Strangely, They took the points out of my partner’s account who is only Gold and charged 4,500 points for each ticket as “Reward assistance fee” Never advised of that fee…. Is it normal?

A little concerned of what to do As a platinum member On Feb 24 requested 4 classic rewards seats to be released for an overseas flight in early July ( school holidays) . Agent advised that the request should be confirmed within 3 days and it would be likely to be accepted. On my bookings...

Worked for me! Thank you!

I took a Double SC flight in September. For the first leg of the trip the SC's were awarded within 4 days. 8 weeks later despite phone calls, on-line chats and promises that they would be awarded within 24/48 hours the second leg of the trip still haven't been awarded....originally I was told...