Recent content by Velocity Frequent Flyer

  1. Velocity Frequent Flyer

    Interesting pricing [Award sale - book 'til 28/2, travel 15/3/18 to 9/1/19]

    Good evening! Nice job spotting our Reward Seat offer. Keep an eye on your inbox for more details coming soon. In the meantime, enjoy. Cheers, Velocity Frequent Flyer
  2. Velocity Frequent Flyer

    VA Partner Updates (July 10th 2017)

    Another Work Experience kid bites the dust! Updates have since been made!
  3. Velocity Frequent Flyer

    VA Partner Updates (July 10th 2017)

    Hi! Yes you are correct, as a Velocity member travelling on a NZ operated flight from Australia to New Zealand and onwards to a US destination, you will still earn Points and Status Credits on the Trans-Tasman segment of your journey.
  4. Velocity Frequent Flyer

    Velocity Points Expired - no warning! [In contravention of T&C's]

    Hi drron, Could you please P.M. me with your and your wife's member number so that we can investigate this for you? Many thanks, The Velocity Team
  5. Velocity Frequent Flyer

    Virgin Australia Golds lose LAX lounge access

    The Star Alliance Lounge in Los Angeles has recently conducted a review and has since limited access to guests travelling on a Star Alliance airline. Due to this change, we have temporarily been unable to secure lounge access for Gold members departing the US back to Australia in Premium Economy...
  6. Velocity Frequent Flyer

    Rumour - Platinum Plus to be announced soon

    Hi AFF'ers, Sorry to disappoint you but we have no announcements to make about any new Velocity tiers Regards, Velocity Team
  7. Velocity Frequent Flyer

    FlyBuys Velocity Status Challenge - targeted

    Re: VA and flybuys 3mths Gold offer and challenge flybuys and family pooled Status Credits both count towards maintaining for Explore Gold. Hope this is helpful. Thanks Velocity
  8. Velocity Frequent Flyer

    FlyBuys Velocity Status Challenge - targeted

    Re: VA and flybuys 3mths Gold offer and challenge Hi Matt You will get a new physical card mailed to you in the coming days. In the meantime, you can still enjoy the benefits without a physical card by providing your membership number. Kind regards, Velocity
  9. Velocity Frequent Flyer

    Velocity/Virgin websites are RUBBISH

    Many thanks for the information. The relevant team are investigating and I'll post here with any info/solutions they advise. Regards, Velocity
  10. Velocity Frequent Flyer

    Velocity/Virgin websites are RUBBISH

    Hi there, Sorry to hear you are having problems with the website. I've checked with the relevant team who have not been able to replicate this issue. They have asked me to ask: Are you trying to log on via the VA or Velocity website? Which page are you trying to log on from? Are you using a...
  11. Velocity Frequent Flyer

    Velocity Points Expired - no warning! [In contravention of T&C's]

    Hi drron, On 1 March 2016 Velocity announced changes to points expiry that came into effect on 1 June 2016. These were the first changes that have been made to points expiry since they were introduced to the program more than 5 years ago. The change being that Velocity Points would expire...
  12. Velocity Frequent Flyer

    Shop to fly faster with Velocity and flybuys

    A good question, thank you. All members in a household can contribute to the total monthly spend which earns Status Credits, therefore you can also swipe your card when you shop. The Status Credits will be credited to the linked Velocity member's account. The total monthly spend for the...
  13. Velocity Frequent Flyer

    Shop to fly faster with Velocity and flybuys

    Thanks for the question. In conjunction with our airline partners, Velocity offers millions ofseats across all routes each year. We have also won Best RedemptionAbility for the fourth year in a row at the Freddie Awards. In addition, Velocity Points canalso be redeemed for a very wide range...
  14. Velocity Frequent Flyer

    Shop to fly faster with Velocity and flybuys

    Hi, Thank you for the questions. I am pleased to confirm that you can link both your Etihad Guest account and your Velocity membership. Once linked, you will continue to earn Etihad Guest miles and Velocity Status Credits. The bonus 15% Velocity Points is on top of the 138,000 flybuys points...
  15. Velocity Frequent Flyer

    Shop to Fly Faster - Transfer Flybuys to Velocity

    Good morning Australian Frequent Flyers, We are excited to be able to confirm our partnership with flybuys. From today, members of Velocity and flybuys can link their memberships to transfer flybuys points into Velocity Points and earn Status Credits when they shop. Please refer to the...
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