Recent content by The Astronomer

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    New Ability to Purchase Single-Visit Lounge Passes

    I would read it as prior to one hour before departure, too. However, the use of 'up to' in sentences like this is ambiguous. I was confused last year when reading conditions for applying for a visa to visit a certain country, with the wording that one could apply for visas 'up to 45 days...
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    Qantas Domestic Lounges from 15/06/23 Guests Must be Travelling on Qantas/Partner Airline

    Six months later and I had not actually (until today) noticed this new rule. Yes, silly me; but in those months I had not attempted to take a non-flying guest into a domestic lounge, so the issue didn't arise. It was what I was told in the domestic Business Lounge in SYD today that amazed me...
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    Qantas international flights - adjusted by 1 minute

    The most memorable change notification from Qantas I ever had was (by SMS) a difference of zero minutes and no change of flight number for my MEL-LST flight. I received the message about two hours before flight time. But when I arrived at the airport to check in I found that my flight had...
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    Article: Qantas Points “The Envy of the World”? Absolutely Not!

    Although not related to award bookings, the issue of fights not being correctly ticketed reminds me of my experiences on a trip to Thailand in January-February 2020. Qantas issued an 081 ticket that included two flights on Bangkok Airways (one of which was booked under a QF flight number) and...
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    Qantas ticketing delays - likely risk of losing booking.

    It's not only award tickets that can have this problem. In 2020 I purchased a Qantas revenue ticket that included two domestic flights on PG within Thailand (BKKCNX and CNXBKK) and one on SQ (BKKSIN) as part of my journey back to Australia to connect with QF in SIN. Bangkok Airways told me...
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    Qantas to Remove Domestic Boarding Pass Printing from Kiosks

    Agree about the Qtags. Using one of these, on at least three occasions my bag failed to arrive in LST from SYD after a change of plane in MEL. Each time it was stuck in MEL. Qantas in both LST and SYD on different occasions told me that this often happened because of the Qtag, and an...
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    New TRS rules? Goods no longer included in cap?

    Thanks for that. May I ask, how did you calculate the depreciation and is there a site that instructs travellers on this topic?
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    Qantas Call Centre Long Wait Times

    Great comment about the KPI!
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    Qantas Call Centre Long Wait Times

    With regard to waiting times, I have recently experienced considerable variation. I am pleased to report that on one occasion recently I was put strait through (as platinum on the premium line), but it was to a non-Australian call centre. I'm not so pleased to report that the lady couldn't...
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    Qantas incorrectly requiring PCR test. Any point seeking a refund?

    I think it is 100% clear that Qantas should pay compensation (and I agree that it should not be considered to be a 'refund') This should apply any time that they cause an unnecessary expense for a customer through their own action or error, even if it is considered 'good will' to do so. After...
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    Incorrect information you've been given by Qantas Contact Centre

    A couple of years ago I was booked on QF LST-MEL-SYD on a Friday evening, and SYD-BKK on QF23 the following morning. Bad weather saw me stuck in MEL for the night. No seats were available the following morning to get me to SYD in time for QF23, so they rebooked me on a later MEL-SYD flight (for...
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    How many countries have you visited?

    Neither do I - I don't think those should count at all.
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    How many countries have you visited?

    Interesting point. I've been to Taiwan but not Kosovo, and I've wondered about whether to include these as countries for the purpose of this question. . Perhaps one more detail about whether a place is a country or not, for this purpose, is to look at the degree of international recognition of...
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    How many countries have you visited?

    That sounds interesting! Thanks!
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