Sorry to hear about your experience.
I had my own delays with United and submitted a reimbursement claim on their website, took them 10 weeks to actually reply and then another few weeks after that.
Keep contacting them to request the refund until they acknowledge and provide an offer.
In my...
VA/UA are all over the place
Flew 3 legs with UA and linked VA FF number to all bookings and 1 flight was credited today for the most recent flight.
Meanwhile SC and points for flights from 15th and 23rd have yet to appear - was hoping to hit WP with these flights!
It's actually becoming ridiculous now because the escalations email team don't even respond.
The call centre agents are not helpful and I keep going around in circles.
Qantas customer service levels definitely gone down the drain!
If I had plenty of money to spare I would do that but who knows if Qantas would actually reimburse.
Sigh. Nothing has progressed and no response from the escalations team.
Hi AFF members,
I’ve been reading everyone’s horror stories and trying to navigate through my own booking issues.
Long story short but on 15 Mar I booked reward tickets to Taipei on QF website on China Airlines.
The following day I made a change to the booking and requested the QF team send me...
My anniversary came up and called up the Westpac team and noone seemed to care.
Sent me through to the rentention team who started processing the cancelling and then asked why I wanted to cancel my card.
Explained the annual fee was too high and was happy to stick around if it was reduced and...
Re: 30 Days Admirals Club Membership
So I'm heading to the US on Wednesday and was going to purchase the 30 day membership as I'll be doing some domestic travel and have a couple of hours in transit.
Just wondering if anyone knows how many guests you can bring with you into the Qantas Lounge...
actually we don't which is why im abit clueless...
so maybe there was a mixup? i mean im not complaining for getting to select my seats free of charge :)
but on the FF number its got someone else's CX FF number...
Hi everyone!
I'm new here and not 100% sure if this belongs in AA or the QFF one but here's my situation.
I'm leaving for the US in 2 weeks and my travel agent booked my tickets (SYD-LAX-LAS-JFK-MIA-LAX-SYD) all on AA tickets.
She tried to allocate a few seats for me on her end but didn't have...