Recent content by soh

Looks like I have managed to extend my J trip >12 months. First sector was AKL-HKG in December 2019 and my final sector was to be a SYD-SIN-SYD on BA in September 2020. Got an email from QF last week advising they had cancelled my final BA flights and to give them a call. Asked the question if...

One seat popped up this evening on the QF site and managed to get onto a call with someone who knew exactly what to do. No extra tax/fines, 5k change fee and new ticket number within 2 mins. Nothing showed on BA.

Currently in W and hoping for a late opening into J on CX this weekend. Given 4 'cheap' seats are still for sale and 2 are available in U (would these be for Asia Miles only or airport upgrades?) is it likely CX would open these up to QF?

Did you get his mobile number...

The tax difference on a standalone sector between W and J was $20HKD on both ITA and when doing a dummy reward booking on QF. This is what the first operator also quoted so this was my anchor. Not sure if the entire booking had been repriced yesterday as this may result in a variation if the...

Tried to make what should have been a quick change yesterday and turned into an epic exercise. Not started my first sector yet on my 280k award and availability in J popped up for an AKL-HKG that I currently held in W. First call back and the CSO had never heard of a oneworld classic flight...

I think that is correct. Breakfast is everything up to 09:29 (STD local) and 09:30 is a lunch. Same again at 21.30 when dinner finishes and the red eye overnight menu kicks in.

I've never seen a retail cart up front and don't think that is the intention. The menu card is now there and cabin crew have referred to it in passing during their intro but that's pretty much been it. Haven't heard any hard sell of the retail menu up front and not sure anyone, including...

From what I can see in T&C's (14.7.6) is that once you have flown the first sector on an international booking you can only change the flight number and date. You can't change the class, route or airline. As ever it seems to depend who you get through to at the time... As a data point I made a...

The lines between Full Service and LCC seem to be so blurred across airlines and also within airline groups depending on market sector. Most would consider NZ a full service carrier on face value. On Trans Tasman SYD-AKL in Y there was no meal and $4 for a coke unless I had booked the 'Works'...

Depending on the time of day 5 hot options to cover 8 pax with 4/5 cold options sounds pretty standard. Did 3 pax not get a meal? They don’t free pour tonic in the economy cabin but they do have larger bottles of sparkling and still water for J. If someone down the back wants a Gordon’s or Ink...

Nope, pantry is still there. Only change is if you want something from the buy on board retail menu you need to buy it.

I agree but there has to be a line somewhere. The J ticket has defined additional benefits around premium check in, premium entry, lounge access and guests, baggage allowance, seating and a dedicated business class menu. If you want anything outside that you are generally asked to pay. If you...

I don't think we will ever see a retail cart being wheeled up the front to actively sell product. The retail menu should be there as an additional option. If you have made your way through the main meal and whatever sides are there, dessert, red, white, beer, reasonable spirits and the contents...

Me too. After a few days of back and forth I was offered reward seats on CX/QF HKG-SIN-LHR but went with a HKG-FRA-LHR option on CX. The Fees/Taxes/Fines were higher than my original booking that QF 'lost' for me so they eventually agreed to pay up to get me back to the same financial position I...