Recent content by Sham.raz

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    Is it Time to transfer/withdraw points from Velocity?

    Was there any credit check completed for this swap?
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    How to retrieve money from Qantas

    It was as a result of efforts from NSW Fair Trading.
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    How to retrieve money from Qantas

    Hi All, I was able to gain full access to my account without losing any points :)
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    Flight Centre Gift Cards

    I purchased about $5k Flight Centre's gift cards as part of Amex promotion and they expire end of this year. I am quite stressed to hear that FC is permanently closing most of its stores and potential of losing GCs value without using them. How can I make best use of them without losing a...
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    How to retrieve money from Qantas

    Also to provide an update to people who are keen to know why I am not very actively responding: we had a baby earlier this week so was totally occupied with hundreds of things. Surely family is more important and always takes priority :)
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    How to retrieve money from Qantas

    Update: I spoke with Qantas and their customer service still don't have any clue. I also sent email but no response was received as expected.
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    How to retrieve money from Qantas

    I have checked with my sister and she already used lounge pass while departing Australia. Cc is used to make all types of payment including water, electricity,gas and mobile so the points accumulated quickly.
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    How to retrieve money from Qantas

    Will do tomorrow once more. Screenshot of login page is also attached
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    How to retrieve money from Qantas

    Entering into contract doesn't mean the company can do whatever they want to suit their needs. Harvey Norman used to have no refund policy stickers at checkout just a while back and ACCC came hard on them so I don't agree with your logic here.
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    How to retrieve money from Qantas

    Thank you but I also want to know alternative course of action as they are not responding. Th
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    How to retrieve money from Qantas

    When I try to login via website, it says you cannot access this account and contact Customer Service. When I rang them initially back in July, they stated the account was suspended but they had no idea why and promised to get back to me. They never responded. I rang them few times again but...
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    How to retrieve money from Qantas

    Yes no issues with Amex. Will change card over to velocity if this issue is not resolved.
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    How to retrieve money from Qantas

    With your reasoning, they can close anyone's and they don't need to provide any justification. I have limited knowledge of Australian Consumer Law but I don't think this is what companies can do.
  14. S

    How to retrieve money from Qantas

    Points have been earned over few years via Amex card. My partner and parents are additional card holders so it increased earning time..
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