Recent content by seat11a

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    Double Status Credits promotion (Book by 27/2/24, travel 28/2/24-14/2/25)

    I’m having the same issues. My husband had no trouble with his app and we pushed the button at the same time.
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    TravelPass with DSC offer (No Longer Offerred)

    Happy to say my DSC came thru today as well, this for travel in early May. Glad to see you're having more success too. Maybe the issues they were having at the start of the year with status credits was to originally blame. Thanks for the update. Cheers
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    TravelPass with DSC offer (No Longer Offerred)

    Oh wow. I really hope those credits come thru. Gives me hope I’ll be able to get mine. You’re doing a great job keeping on top of it. They won’t even look at mine yet. But I anticipate a lot of leg work. Cheers.
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    TravelPass with DSC offer (No Longer Offerred)

    Hey just wondering if you've had any reply from Harry on your TravelPass DSC issue. I'm up to week 6 of waiting for the same thing. Still too early in the Qantas book to lodge a claim. Cheers
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    Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

    Happy to report I've had a response from Qantas about missing out on the status extension and "Thank You" points email. I've had the 15K points added to my account, and my app says they are extending my WP status. Hopefully it's smooth sailing from here. Thanks for the help and support from this...
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    Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

    That's great news to hear. I'm back from my overseas trip and rang QFF yesterday. The agent knew immediately what I was talking about, said she knew of others who also did not get the email, and there was a team working thru a list. She assured me she would flag add my membership and made sure...
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    Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

    I did the same as you. Checked I hadn’t accidentally deleted it. Checked junk mail etc. I get daily emails from Qantas about everything else, just not this email. Will ring this week, but am expecting nothing. Seems not all WP’s were created equal. Lol.
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    Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

    I return home next week. Will give them a call, however not feeling confident I’m going to get an email at all, given the lack of success of those who have already rung Qantas.
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    Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

    Thank you very much for that. Email sent and reference number received. Now the wait. Cheers.
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    Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

    I’ve sent a 2nd email to the FF dept as I didn’t get a reference number or response to my first email. Out of interest which of the drop down box topics did you use. Or is there a different email address I should be writing too? Thanks
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    Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

    Did you actually speak to an agent who knew anything about the offer in the end ? I’ve still had no acknowledgement of my email. The system said I’d be sent a reference number, crickets on that one. When I return to Australia hopefully there will be enough time left to get this sorted before the...
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    Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

    It’s nice to know I’m not alone. However disappointed to have been overlooked. Im currently overseas, so ringing isn’t really an option. Please let me know how you go. For the record my husband just got the 15k points added to his account. Ironic as I was the one who accepted the T&Cs for him...
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    Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

    I’m in the same position as you. Didn’t get anything by email from Qantas regarding points or status extension. Also WP based in Australia. Ironic as I get daily emails from Qantas regarding all manner of things, just not this very important email. My husband got his email the first day the...
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    Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

    So it’s been 4 days since the emails were sent out and as a Aussie based WP I still haven’t received anything from Qantas except the standard marketing emails. I’m currently travelling, so ringing isn’t an option. Any suggestions who I should write to, and see if I can get them to follow up my...
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