I paid $12.5k for J return SYD LHR. Came home Sat morning on QF2. LHR lounge was a disgrace - packed, long lines to get into the toilets, little to no food, stingy with the drinks, people standing. The flight was understaffed in J and they were obviously sick on duty, coughing and spluttering...
Update - after another 2 hours on the phone finally sorted. Struck a consultant this morning who looked at the case notes and the EK boarding passes and immediately credited the DSC and points to my wife and my accounts. I sense a general reluctance to make a decision when dealing with the QF...
I'm going to kill someone soon - booked SYD-CHC-SYD J on the DSC offer. QF139 outbound was cancelled by QF, they then put me on EK 7 hours later, so I missed my first nights' accom and transport plus had to do taxis back home and back to SAP again. Out of pocket $500, but that's not the issue...
I cancelled 2 x J SYD-LHR return paid for by QF Platinum MSC. They hadn't refunded by due date so I paid the MSC o QF advice. Next day they refunded. Now I have $18k CR on MSC but can't contact them - urgent calls only. It hangs up after 30 minutes anyway. I'm ok, I can get by without the money...
I have both wife and my registration confirmation emails safely filed in the Inbox, so there's no argument. It's just annoying that I have to sit on a phone and follow it up.
I haven't seen any DSC from my flights back in March - 3 x domestic Y that were for travel in Mar-Apr. Then I also booked a J SYD-LHR return for September. And the same for my wife. I don't actually need the Y DSC for my WP renewal in August. But it's the principle of the matter.
Do we have...
Just not sure what the exact cause is - lately it's been mechanical reliability. BTW, I just noticed that the midday QF back is US now. It's just relentless!
What the hell is going on with the HBA schedule? The swap to the B717 seems to have been a massive failure with now daily delays of an hour or more inbound and outbound from SYD and MEL. We have suffered plane failures in MEL and HBA with flights cancelled and other long engineering delays. I...
I book all my travel through QBT and it works pretty well up until I did a combined booking JQ to HBA and QF back to SYD a couple of weeks ago. It quoted the usual price for a JQ Plus Bundle down to HBA on JQ721 and so I assumed that it was just that, but it wasn't until I completed the booking...