Recent content by RosieD

Pleasantly surprised this morning to find an email saying payment has been made. Checked our bank account and there it was! Yay! :)

Good stuff!

If you haven't already, try a chargeback or ring LATAM directly. Interesting, on 'Flyertalk' it seems US peeps are actually getting refunds (and others are waiting for a few months, too). So, at least that's positive. For my May cancellation, after ringing and emailing since July, I only...

When I was arranging a refund for cancelled Oct flights, I asked about our Dec international flights and the agent told me that they are doing cancellations in 'blocks'. And, she seemed to think Nov, Dec, Jan flights probably won't be cancelled until late Oct.

Good luck! I'm not holding my breath: after your post (13th), we tried to redeem our travel vouchers for cash, but, curiously, the travel vouchers weren't recognised by their system. So, I then went back to our original refund request and it showed we had been refunded $ back to our credit card...

We had flights booked 7 May 2020, but LATAM didn't cancel the flight until that actual day. But, sneakily, they never advised us: they just kept saying we could travel at another time. We found though we could request a refund back to our credit card (there is a choice for the refund to be...