Recent content by rapitts

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    Business Upgrade with Platinum, zero availability

    I was hoping for an upgrade to business class on a recent purchase return to Japan via Sydney and Cairns, 4 flights in total. However I was disappointed to discover that apparently Velocity had no availability on those flights however could be purchased separately to business class. Never...
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    Change of Flight and Meal removal

    I've noticed Virgin are playing games for previous tickets purchased with Snack Items. Having recently flown after the change you basically need to inform the air stewardess that you purchased a ticket with snack to be offered "nuts" as a replacement snack item. Now I've had one of my...
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    Velocity cuts points, lounge access & upgrades on some partner airlines

    This is more of a costing saving exercise, I dont think we'll see any more VA flight numbers operated by carriers moving forward. I'm assuming Virgin pay a percentage back to the original carrier plus also need to factor in points. Now it will just be other carriers paying virgin for the points
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    Velocity cuts points, lounge access & upgrades on some partner airlines

    I'm still waiting for Virgin to credit my travelbank and visa but apparently if I just request a full travelbank credit they will issue it today ! Speaks volumes The Virgin brand we all trusted before Covid doesnt exist now. I typical used Virgin and Partner airlines because of the...
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    VA no longer issuing credits to travelbank (or anywhere else)

    Agree, single priced fairs are almost the same as a return. However I can't see you winning this as the cost is associated with the "old company" and technically you've received part of the service.
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    VA no longer issuing credits to travelbank (or anywhere else)

    I've just cancelled a fly booked several weeks ago. Part Travel Bank and Part Credit Card. Apparently they can refund the travel bank or Visa until next week due to VA moving out of administration. Submitted a dispute with my Credit card provider
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    Refund of Points and TravelBank

    Funny enough I received an email yesterday refusing my chargeback I made back in April. I'm guessing some decision has been made in the background. I'm obviously seeking why that is given the booking and travelbank were made before Virgin went into Voluntary administration and was never...
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    Is it Time to transfer/withdraw points from Velocity?

    I think the government will agree to some sort of bail out, its partial to blame for the current suitation as regards to travel restrictions but with strings attached. Why would'nt it either, better credit terms on offer than it would get on the world market. Post Covid 19 will see a large...
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    Tokyo Haneda slot - how will Virgin Operate it?

    More money into the bucket given the refund is only a voucher. Hopefully Virgin is still around in 6 months
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    Refund of Points and TravelBank

    Hi, I've heard some people mention its possible to get points refunded back by paying addtional money instead of getting them transferred into Travel Bank. I find this whole TravelBank a con, it should just be refunded back to the card.
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    Status pause during coronavirus

    Well looks like my plan to keep my platinum status a sprung a leak given the latest cornavirus issues. Sydney to Japan flight all booked months in advanced now either I may need to cancel or amend the booking dates which then causes issues since I need another 2 sectors. It would be very nice...
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    Tokyo Haneda slot - how will Virgin Operate it?

    Probably pushed to Oct at the latest.
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    Tokyo Haneda slot - how will Virgin Operate it?

    I cant see that happening, we'll probably see more uptake of this virus in the affected countries now so in a few months it could be alot bigger. April will be a crunch month. China managed to lock down a city/region and build temporary hospitals, cant see that happening elsewhere ! Also...
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    VA withdraws all services from Hong Kong

    Yeah sad loss, used the HKG route a few times and saw it as a good stepping stone to London since Virgin Atlantic dumped the Australian leg several years ago. The return flight seem to be busy on the SYD sector. It puts a dent on my future velocity status now especially gaining the required sectors.
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    Tokyo Haneda slot - how will Virgin Operate it?

    Yeah I'm waiting for Virgin to postpone since I've booked a flight over at Easter, cant see that going ahead now. Hopefully get a full refund back from Virgin ! Need to start cancelling the accomdation within the next few weeks to get a refund.
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