Recent content by Pusiek

No, not at all, of course they do not try. so more than 1BL profit is just a great visionary of Mr Joyce..........no comments

you are both correct, but I am talking about bigger picture, while Qantas bluntly robbing people in bright day. It is all set up, and those consultants will tell you what's on their screen. I should not be push to keep calling back etc. The fundamental question is why Qantas prevents you from...

you are right, but let me tell you: good luck finding a proper agent in Fiji South Africa etc. I had spoken to the supervisor on duty, even worse then the first agent. It is not the first time they are trying to do this, by saying they do not see the same airfares as I do. I am sure it is...

Here we go again with you Qantas, I had to cancel my staff trip to US, so agreed to take the credit voucher. And now after 90 minutes on the phone with reservation team, I was told to make a new booking I have to : 1. call QF reservation to make a new booking, I will have to pay extra $99.00 per...

If airline has cancelled your flight you are entitled to the full refund. Changing your flight's details is the same as cancelling your flight. I did contact Qantas hotels once before with exactly the same problem, and they did eventually reinstated my $100.00 voucher, if not then I would...

Exactly right, soon everyone will have millions of points, but won't be able to use them.just more cash for Qantas.

Because school holidays according to Qantas. You wonder why you cannot utilize the service which you have paid for........

I have just tried to use some of my free lounge passes to get my friends to the Qantas lounge before our departure next week. It looks it cannot be done, because Qantas has suspended the use of these vouchers for the school holiday period. And let me say, this another dirty trick played out by...

That exactly what happened to me, they credit 50 status credits one day, and on the same day, they had removed 50 status credits as expired. I did call customer service first time, was told it will take 2 days to fix it, then waited another week and nothing happened. So I called again and this...

This is so called road map is just rubbish, most of us will not live long enough to see 80% or more being vaccinated. I do hear already about people not willing to take a jab, because they do not see why should they. Is this so difficult to do it in the same way as Europe and US has done...

I can tell I was not, but I do run my own business called Business Limousines, and I cannot imagine to tell my clients who I agreed to collect from the airport, that I am not going to do so, because his or her flight is delayed. I do wait until such time when your flight arrives( I do recall...

Thank you DC3 you are right, I should keep this short and firm, but emotions played a big role in this at the time I wrote to Qantas. I am sure I would not be the only one, who observes Qantas customer's service going down year after year. Before everything started I did speak to two other...

Hours Domestic Qantas Club – The lounge is open one hour prior to the first Qantas service until the last Qantas departure. Qantas for Christmas for its loyal customers, please. Travelling from Perth to Canberra via Brisbane on 24/12/20. Sitting at Brisbane business lounge waiting for 19.00...