I think the answer is ‘ voting with our feet’. Alongside Telstra, Qantas is absolutely the worst service provider I have ever dealt with. But all complaints fall on deaf ears!! Writing to customer service is a worthless exercise……Ive never had a response in all my years as a Qantas member.
Ive tried early morning, during the day and late at night it seems to go to Malaysia. They aren’t brilliant but there gold star compared to SA. I use to be able to call about 10pm and even though Id have to wait, I would get thru to Hobart. They were brilliant,but not happening anymore.
Dont start me on Qantas call Centers. Iam a silver status FF and my call ALWAYS gets answered by the Sth Aftica call Center . Absolute disaster everytime. They obviously have no authority to make any decisions,and always put you on hold while they try calling another department for giudance, who...
Hi all,
can anyone help me identify the plane tail number of a flight that got cancelled if I give you all the flight details. Or can someone tell how I go about finding iut. Thankyou in advance:;