Recent content by paultiffen

Good news today!

Hi, I just reached Platinum and wanted to match with Hilton for Diamond. It's recording that I was last Platinum 5 years ago and opted in then. I tried calling up the call centre but no luck as the one in the Philipines is closed. I emailed [email protected] as well. Any...

Admin - is there a Velocity rep I can contact on here?

Anyone know a good email for both Velocity and Hilton to escalate? I could only find a web form on Virgin's end (hate when companies do that) or should I just tag them both on Facebook

I applied for Hilton Gold in May but haven't received it. Any advice for follow up? Have sent email to Velocity

Hi, Does the invitation allow a guest? We are two adults travelling with a one year old looking to use at Sydney Qantas Club. It's confusing as the link points to Qantas Club T&Cs which allow a guest or I'm not sure if the part below refers to the same pass: Qantas Club Annual Guest Card**...

I read through the thread but didn't see a definitive answer. What happens if you are already Virgin Gold?

I had a stay 3 times in asia pacific get 45000 points offer. Double checking that Australia is under asia pac considering they sometimes list it as Oceania?

Hi, Apparently this was targeted if you didn't receive the email you won't get the points

Not sure about this award but for HKG MEL it is 59.5K VA or 54K KF

Was able to book one award with an infant using VA miles and another for one adult with Singapore. Singapore took a couple of days then called me back and put it through. Great customer service!

Hmmm is there any EFTPOS branding or other signs on the KIDS card?

I tried to bring them up but couldn't access them from the link. Also it's unclear as to 10 weeks from activity vs the end of the promotion

Does anyone know when the first lot of bonus 5000 points should post?

Just bought a package including 5000 bonus points from Epiqure will see if it gets doubled to 10000