Recent content by paul66

  1. P

    Qantas Call Centre Long Wait Times

    Week three of me phoning every day to get my booking ticketed. Today the operator said that there was an issue due to the backlog and I should wait a couple more weeks. I said that I had this happen before and lost my flights as they were canceled by the other airline. She said that if this...
  2. P

    Qantas Call Centre Long Wait Times

    Hi. I am in exactly same position. I just don't know what to do anymore as the phone calls are a waste of time as the problem never gets fixed. I have been told by every operator that I will get a call back when they get through to ticketing, but I have never had one call back which leads me to...
  3. P

    What lounge access in Singapore. Singapore Airlines Business class flight as Velocity Platinum member

    Hi I am traveling Cairns to Frankfurt on Singapore Airlines Business class. I am Velocity Platinum. Will I have access to the Singapore First Lounge ?
  4. P

    Qantas Call Centre Long Wait Times

    I have learnt through bitter experience that if you don't call back and get it ticketed (evidenced by an email) the flights will eventually cancel and you will not be told that the cancelation has happened. You may or most likely will not be able to find the reward seats again.
  5. P

    Qantas Call Centre Long Wait Times

    Waisted nearly a week trying to get a flight that I changed last week ticketed. Phoned every day with a long hold and then told it was now ticketed. Each time it never got ticketed. Hours of waiting, calls dropping our and was finally told by the call centre person that the change had been made...
  6. P

    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    Hi. I know I must include 2 Oneworld Airlines, but must I also include Qantas or call all flights be with other Oneworld airlines.
  7. P

    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    I am able to get through to payment page if I book the single segment. Seems like the segment in First Class can only be booked online but not through call centre which seems strange ?
  8. P

    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    Thanks for the help, but I am mystified why I can see availability but the call centre can't. would it be that I am swapping a business class sector with a first class sector ?
  9. P

    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    I have a one world award in Business. I need to change one flight but availability is only available in first. I am happy to pay the additional points even though only one flight will be in first. I can see the First availability on Qantas website but when I call the callcentre they say they can...
  10. P

    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    When I did a dummy booking I kept getting error messages. Very frustrating. I finally made the booking online and filled in the blanks by calling the call centre over the last few days as flights opened up. It worked Sydney to Sydney at the correct points (318000). The call centre could not tell...
  11. P

    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    I have planned my Business class flights CNS-SYD-HKG-MAD-OPO-FAO-MAD-JFK-DOH-NRT-SYD-CNS. The total milage according to Great Circle Mapper comes in at 34773ml which is very close to the max for a business class award. How accurate is gcmap? Can the Qantas call centre tell me if I am under or...
  12. P

    "oneworld" award (132.4K/249.6K/318K/455K) Planning - The Definitive Thread

    I am booking my first RTW and so am at a basic level so I need help. Have booked Syd-HKG-MAD-OPO. I will eventually add MAD-SFO-SYD-CNS when bookings open up. Do I need to do anything to activate the RTW ticket or does it happen automatically ? Also you will see I am backtracking through Madrid...
  13. P

    Qantas to fast track airline loyalty program status

    I did no domestic QF flying as the VA lounge in Cairns was better, flight times more convenient and the VA fares were cheaper. Their loss as they could have won me across. Rex operates out of Cairns so I hope they hook their region flights up to a Sydney flight and take over the VA lounge. I am...
Back
Top